HOSPICE OF THE OZARKS
Provider Information
- Address
- 811 BURNETT DRIVE
MOUNTAIN HOME, AR 72653 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 13, 1985
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 20 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 0 |
| Volunteers | 60 |
50
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE OZARKS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Both supplied directly and through outside suppliers
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE OZARKS compares to hospices nationwide.
14.9 minutes
of nurse care per routine home care day, on average
That is the 75th percentile among hospices nationally. The national median is about 12 minutes.
65
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.9 min
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.1%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.5%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.2%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care23.5%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.5%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.9%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,492 · 6th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.2%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment96.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life84.9%
- All care steps completed98.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia16%
- Heart and circulatory disease21%
- Lung and respiratory disease12%
- Stroke11%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice of the Ozarks
Hospice of the Ozarks serves the Mountain Home community in Arkansas. This non-profit organization provides end of life support to people in Baxter County. They have been certified by Medicare since 1985. Their team offers medical and emotional care for patients and their loved ones. Families often look for providers with deep local roots. This provider brings decades of experience to the region. They focus on meeting the needs of those facing a terminal illness. Their goal is to keep patients comfortable in their own homes. That is a clear mission. You can find them on Burnett Drive when you need to speak with their staff.
About Hospice of the Ozarks
Hospice of the Ozarks operates as a non-profit organization. This means they put their money back into patient services. They have been certified by Medicare for nearly forty years. That is a long history of service. The provider is based in a hospital setting. Their team includes 20 registered nurses and 3 licensed practical nurses. They also have 60 volunteers who help with daily tasks. Having many volunteers shows strong community support. Families often find comfort in knowing a provider has a large team. Their staff size allows for regular check-ins with patients. You should ask about how their nurses coordinate with family caregivers. It helps to have a clear plan for daily care. They work hard to keep their standards high for every patient they serve.
Quality Performance
What Is Hospice Care Like in Mountain Home?
Hospice care in Mountain Home focuses on comfort at the end of life. Patients receive care from a team of nurses and doctors. They also get help from social workers and volunteers. The team visits the patient wherever they call home. This could be a private house or an assisted living facility. They manage pain and other symptoms to keep the patient at ease. That is the main goal. Having 60 volunteers means they have many hands ready to help. These volunteers provide companionship and respite for tired family members. You will find that the care is tailored to fit individual needs. The team talks to the family often. They want to make sure everyone understands the care plan. This helps reduce stress during a difficult time for everyone involved in the process.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a big decision for your family. You should feel comfortable with the people who will enter your home. Start by asking how quickly a nurse can arrive if a problem happens at night. It is also good to know which staff members will visit most often. Ask how they coordinate with the patient's current doctor. You might also want to know what kind of support they offer to family members after a loss. These questions help you understand how the agency works. Do not be afraid to ask for specifics about their daily routines. A good provider will be happy to explain their process in detail. They should listen to your worries and answer every single question you have. You deserve clear and honest information throughout this entire experience.
Keep Your Family Memories Alive
Your family has a unique story that deserves to be remembered for years to come. Start preserving those moments today.
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