HOSPICE OF THE OZARKS
Provider Information
- Address
- 811 BURNETT DRIVE
MOUNTAIN HOME, AR 72653 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 13, 1985
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 20 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 0 |
| Volunteers | 60 |
50
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE OZARKS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Both supplied directly and through outside suppliers
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE OZARKS compares to hospices nationwide.
14.9 minutes
of nurse care per routine home care day, on average
That is the 75th percentile among hospices nationally. The national median is about 12 minutes.
65
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.9 min
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.1%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.5%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits33.2%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care23.5%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.5%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.9%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,492 · 6th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment96.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life84.9%
- All care steps completed98.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia16%
- Heart and circulatory disease21%
- Lung and respiratory disease12%
- Stroke11%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice of the Ozarks in Mountain Home
Hospice of the Ozarks serves families across Baxter County from their location on Burnett Drive. They offer compassionate end-of-life care designed to bring comfort to patients in their own homes. The team focuses on managing pain and supporting the emotional needs of those they serve. This non-profit group has been part of the Mountain Home community for decades. They work hard to ensure that every patient feels seen and heard during their final months. Choosing a local provider means you get a team that knows the area well. That matters when you need help quickly. Their staff is dedicated to providing high-quality care that honors the wishes of the patient and their loved ones. It is a local choice built on a long history of trust and service in the Ozarks region.
About Hospice of the Ozarks
Hospice of the Ozarks operates as a non-profit organization. This is a big deal because it means their focus stays on the patient rather than on profits for shareholders. They have been Medicare certified since March 13, 1985. That is nearly 40 years of experience serving the community in Arkansas. When you look for a hospice, checking how long they have been around is a smart first step. It shows they have deep roots and a stable team. Families should know that they meet strict federal standards for care. Being around since the eighties shows they have adapted to many changes in healthcare while keeping their mission steady. They provide a level of consistency that is hard to find elsewhere. If you need support, knowing they have such a long track record can give your family real peace of mind.
High Quality Standards
Understanding Hospice Care in Mountain Home
Finding the right care in a rural area like Mountain Home can feel like a challenge. The truth is that hospice care is a team effort. It brings nurses, aides, and social workers to your door. The goal is always to improve the quality of life for the patient. You do not have to move to a hospital to get this care. Most people choose to stay in their own bedrooms surrounded by familiar things. That makes a world of difference for comfort. And since this is a smaller community, the staff often knows the local doctors and resources well. This helps things move smoothly when you have a question. The thing is, hospice is not just about the patient. It is also about helping the family understand what to expect. That support is a vital part of the process.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you feel more in control. Start by asking how quickly they can respond to a call in the middle of the night. You should also ask about the specific team members who will visit your home. Will you see the same nurse every time? That consistency is important for building trust. Ask how they handle pain and other symptoms that might pop up suddenly. It is also good to ask how they support family members with grief. You might want to know if they provide volunteers to sit with your loved one. Don't be afraid to ask about their experience with your specific health needs. A good provider will be happy to answer these questions. They want you to feel comfortable with your choice. Take your time and listen to your gut feeling.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered by future generations. We provide tools to help you record and save these memories forever.
Start Preserving MemoriesOther Hospice Providers Nearby
ELITE HOSPICE
WASHINGTON REGIONAL HOSPICE
ENCOMPASS HEALTH HOSPICE
CIRCLE OF LIFE HOSPICE
HOSPICE HOME CARE OF PINE BLUFF PLLC
ELITE HOSPICE
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.