ACCORD HOSPICE OF THE WHITE MOUNTAINS, LLC
Provider Information
- Address
- 5300 SOUTH SUTTER DRIVE, BUILDING C
SHOW LOW, AZ 85901 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 16, 2013
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 2 |
| Volunteers | 3 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCORD HOSPICE OF THE WHITE MOUNTAINS, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCORD HOSPICE OF THE WHITE MOUNTAINS, LLC compares to hospices nationwide.
14.3 minutes
of nurse care per routine home care day, on average
That is the 70th percentile among hospices nationally. The national median is about 12 minutes.
86
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.3 min
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.7%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.5%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.6%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.4%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.6%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,297 · 67th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 74.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment97.9%
- Breathing difficulty screening98.5%
- Breathing difficulty treatment92.6%
- Treatment preferences discussed99.6%
- Beliefs and values discussed88.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life74.5%
- All care steps completed82.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia21%
- Heart and circulatory disease20%
- Lung and respiratory disease11%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Accord Hospice
Accord Hospice of the White Mountains operates in Show Low, Arizona. This freestanding hospice provider offers care to residents in the local area. They have earned accreditation through the Accreditation Commission for Health Care. This group ensures that the agency meets high national standards for safety and service. Choosing a certified provider helps families feel confident in the care their loved ones receive. The agency has been part of the Medicare program since late 2013.
About ACCORD HOSPICE OF THE WHITE MOUNTAINS, LLC
This agency is a for-profit hospice provider. They hold a strong record with Medicare certification spanning over a decade. The Accreditation Commission for Health Care reviews their processes to ensure they follow rules for patient safety. This accreditation matters because it shows a third party has checked their work. The team includes 17 employees who support patients and their families. This staff count features three registered nurses and two licensed practical nurses. They also work with three volunteers to help meet the needs of those in their care. Families should look for these signs of stability when they pick a hospice partner. It provides peace of mind to know that a team has both professional staff and volunteers ready to help. That is a clear sign of a prepared organization.
High Quality Standards
What Is Hospice Care Like in SHOW LOW?
Hospice care in Show Low focuses on comfort and relief for patients with serious illness. Providers like this one bring medical experts directly to the home. The care team includes registered nurses and licensed practical nurses who manage pain and symptoms. They also rely on volunteers to provide companionship and extra support. This mix of staff helps ensure that patients stay comfortable in their own surroundings. The team works together to create a plan that fits the specific needs of each person. You will find that hospice care here is designed to improve quality of life. It allows families to spend more meaningful time together without worrying about clinical details. The local focus ensures that help is nearby when it is needed most. That makes a difference during difficult times.
What to Ask When Choosing a Hospice Provider
Picking the right hospice is a big decision for your family. Start by asking how quickly a nurse can reach your home in an emergency. You should also ask how the team coordinates care with your primary doctor. Ask about the specific role of volunteers and how often they visit. It is also good to know how they handle after-hours calls and weekend support. Does the staff have experience with your specific diagnosis? Are there extra services like music or pet therapy available? These questions help you understand how the provider will support your daily life. Clear answers will guide you toward the best choice for your situation.
Preserve Your Family Stories
Capturing memories is a meaningful way to honor your loved ones during this time. We offer tools to help you record and save your family history for future generations.
Start PreservingOther Hospice Providers Nearby
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