EMBLEM HOSPICE CENTRAL
Provider Information
- Address
- 301 EAST BETHANY HOME ROAD, SUITE C-275
PHOENIX, AZ 85012 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 17, 2008
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Physicians | 2 |
| Volunteers | 3 |
21
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what EMBLEM HOSPICE CENTRAL reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how EMBLEM HOSPICE CENTRAL compares to hospices nationwide.
8.9 minutes
of nurse care per routine home care day, on average
That is the 15th percentile among hospices nationally. The national median is about 12 minutes.
24
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.9 min
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.1%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits39.4%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.3%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months21.7%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.9%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.3%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,619 · 54th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 40% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening98.8%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life40%
- All care steps completed98.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia15%
- Heart and circulatory disease22%
- Lung and respiratory disease28%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Phoenix
EMBLEM HOSPICE CENTRAL serves families throughout Phoenix, Arizona. They provide end-of-life care focused on comfort and dignity. Their team works right in the community to support patients at home or in care facilities. Choosing the right hospice is a major step. It is about finding a partner who values your loved one’s wishes above everything else. This team has been serving the area for many years, offering a steady hand during difficult times. You need a team that listens and responds quickly. That is exactly what they aim to do for every family they serve in Maricopa County.
About EMBLEM HOSPICE CENTRAL
This provider operates as a for-profit hospice agency. They earned their Medicare certification back on September 17, 2008. That longevity speaks to a long history of meeting federal standards. What does that mean for you? It means they have passed regular checks by government inspectors for over a decade. Being a for-profit agency doesn't change the core mission of hospice. The goal is always to manage pain and improve quality of life. Families should know that Medicare covers these services fully for eligible patients. You can feel confident knowing they have a track record of meeting the needs of the Phoenix community. They have built their reputation on consistent care and reliable service since they first opened their doors.
Top-Rated Care
Understanding Hospice Care in Phoenix
Phoenix has many hospice options, but not all are the same. Some agencies are large national groups, while others are smaller local teams. The thing is, hospice is a team-based approach. You get a nurse, a social worker, and a chaplain all working for your loved one. They coordinate to keep the patient comfortable and calm. Most families in Maricopa County find that local agencies often know the local doctors and hospitals best. This can make the transition to hospice much smoother. You want a team that can get supplies to your house quickly. You also want a team that understands the local culture of care here in Arizona. It is all about making the remaining time as peaceful as possible for everyone involved.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions before you sign any paperwork. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is available 24/7, even on weekends. Second, ask how they handle pain management and medication delivery. Can they get medicine to your door quickly? Third, ask what kind of support they offer to family caregivers. Burnout is real, and you need a team that supports you too. Finally, ask about their experience with your loved one's specific illness. Every person is different, and you want a team that understands those unique needs. Never settle for vague answers. You deserve clear, honest information during this time.
Keep Your Family Stories Alive
This time is hard, but it is also a beautiful chance to capture your loved one's life story. Preserving their voice and their memories is a gift for your whole family.
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Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Choosing a Hospice Provider: A 5-Step Quality Guide
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How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.