HOSPICE COMPASSUS-PAYSON
Provider Information
- Address
- 511 SOUTH MUD SPRING ROAD, SUITE #1
PAYSON, AZ 85541 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 15, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 0 |
20
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE COMPASSUS-PAYSON reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE COMPASSUS-PAYSON compares to hospices nationwide.
15.2 minutes
of nurse care per routine home care day, on average
That is the 77th percentile among hospices nationally. The national median is about 12 minutes.
49
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.2 min
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.6%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits24%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months32.4%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,490 · 31st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 79.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life79.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia19%
- Heart and circulatory disease21%
- Lung and respiratory disease12%
- Stroke6%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Payson
Hospice Compassus-Payson serves families in the Gila County area. They operate as a freestanding hospice provider from their office on South Mud Spring Road. This location holds accreditation from the Accreditation Commission for Health Care. Their team works to provide end of life care for patients who need comfort at home or in a facility. Accreditation shows that an outside group checked their work against high standards. It is one way to see how they manage their daily operations. The team includes nine registered nurses and three licensed practical nurses to support patient needs. They have served the community since 1994. Choosing a provider is a big step for any family. This group is ready to answer your questions about their specific services and care plans today.
About HOSPICE COMPASSUS-PAYSON
This provider operates as a for-profit organization. They have maintained Medicare certification for three decades. The Accreditation Commission for Health Care performs regular reviews of their clinical processes. These reviews look at how the agency manages safety and patient outcomes. It matters because it confirms the agency follows rules set by national experts. You should know that they employ twenty people in total to manage care. This includes a mix of nursing staff who visit patients where they live. They do not use volunteers at this time. Families often look for this certification when they compare different options in Arizona. It confirms that the agency meets federal standards for hospice care. You can ask them directly how their team will support your loved one during this time. They are prepared to talk about their specific approach to pain management and family support services.
Quality Performance
What Is Hospice Care Like in PAYSON?
Hospice care focuses on comfort rather than a cure for a terminal illness. The team in Payson works with your doctor to manage symptoms. They help keep patients comfortable in their own homes. Nurses visit to check on the patient and adjust their care plan as needed. They also help family members learn how to provide care between visits. With nine registered nurses and three practical nurses, they have the staff to handle many medical needs. Most people choose to stay in their own house if possible. The team makes this easier by bringing medical supplies and support to you. Some families find that having a nurse available for questions provides peace of mind. You should talk to them about how often they visit. Each patient gets a plan built for their specific health needs and goals.
What to Ask When Choosing a Hospice Provider
Choosing the right team is an important decision for your family. Start by asking how they handle emergencies after business hours. You need to know who will answer the phone at night or on weekends. Ask how many patients each nurse sees in a typical week. This helps you understand how much time they can spend with your loved one. Ask if they have experience with the specific illness your family member has. It is also good to ask how they handle changes in the patient's condition. You might want to know how they work with your current doctors. Finally, ask what specific services are included in their care plan. Do they provide help with daily chores or just medical care? Get clear answers to these questions before you make your final choice. Being prepared helps you feel more confident in your decision.
Preserve Your Family Stories
Your loved one has a lifetime of memories. Recording their stories is a meaningful way to honor their journey and keep their voice alive for future generations.
Start RecordingOther Hospice Providers Nearby
Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.