HospiceScout

SERENITY HOSPICE SERVICES INC

Provider Information

Address
13231 NORTH 35TH AVENUE, SUITE A11-B
PHOENIX, AZ 85029
Medicare Certified Since
April 24, 2023

CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support for Families in Phoenix

Serenity Hospice Services Inc provides compassionate end-of-life care for residents in Phoenix, Arizona. Based on North 35th Avenue, this team focuses on comfort and dignity for patients facing a life-limiting illness. They offer a range of hospice services designed to help both the patient and their loved ones during a difficult time. The goal here is simple. They want to ensure that every patient in Maricopa County feels supported, heard, and at peace. Choosing the right provider is a deeply personal decision. It requires looking at how a team fits with your family’s unique needs and values. Serenity Hospice Services Inc serves the local community with a commitment to quality care. They bring professional medical expertise directly to the patient's home or care setting. If you are in the Phoenix area, this team is one option to consider for your hospice care needs.

About SERENITY HOSPICE SERVICES INC

Serenity Hospice Services Inc has been a Medicare-certified hospice provider since April 24, 2023. This certification is a big deal. It means they meet strict federal standards for clinical care and safety. When a hospice is Medicare-certified, it shows they have passed rigorous reviews. Families should know that this team is part of the local Phoenix healthcare landscape. They are prepared to coordinate care with your existing doctors. That is a huge relief for many families. You might wonder what this means for you. It means you can expect a team that follows established rules for pain management and emotional support. The thing is, hospice is not just about medical care. It is about living each day with as much comfort as possible. They focus on the whole person. That includes the family members who are walking this path alongside their loved ones. They are ready to help you navigate these complex choices.

Quality Ratings Update

CMS quality ratings for Serenity Hospice Services Inc are not yet available. This often happens with newer providers. Since they were certified in 2023, the data collection process is still underway. We recommend asking the provider directly about their care philosophy and how they measure patient satisfaction.

Understanding Hospice Care in Phoenix

Phoenix has many hospice options, but finding the right fit takes time. Hospice care is a specialized form of support. It shifts the focus from curing a disease to managing symptoms and improving quality of life. In Maricopa County, you have access to a wide network of professionals. These include nurses, social workers, and chaplains who work together. Most care happens right in the patient's home. This allows families to stay in a comfortable, familiar environment. Some families worry that hospice means giving up. That is a common myth. It is actually about choosing how to spend your time. It is about focus. It is about making sure pain is managed well. Whether you live near downtown or in the suburbs, these services are designed to come to you. The key is to start the conversation early. Early access to hospice often leads to better care for everyone involved.

What to Ask When Choosing a Hospice Provider

It is natural to feel overwhelmed when interviewing hospice providers. You have a right to ask questions. Here are a few things to keep in mind. First, ask how quickly a nurse can get to your home in an emergency. You want to know that someone is available 24/7. Second, ask how they handle pain management. Every patient has different needs, and you need a team that listens. Third, ask about their experience with your specific diagnosis. Some teams have special training for certain conditions. And finally, ask how they support the family. Do they offer grief counseling? Do they have volunteers who can sit with your loved one? These questions help you see if their values match your own. Trust your gut feeling during these calls. You are building a partnership for a very important time. Make sure you feel heard and respected by the staff you speak with.

Preserving Your Family's Story

This time is about more than just medical care. It is a moment to honor the life and memories of your loved one. We provide tools to help you capture those precious stories for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.