HospiceScout

PRO CARE HOSPICE INC

Provider Information

Address
3420 EAST SHEA BLVD, SUITE 200, OFFICE 210
PHOENIX, AZ 85028
Medicare Certified Since
January 27, 2023

CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

PRO CARE HOSPICE INC in Phoenix

PRO CARE HOSPICE INC provides end-of-life support for patients and their families in Phoenix, Arizona. Based on East Shea Boulevard in Maricopa County, they focus on comfort and dignity during a difficult time. The team works to manage pain and help patients stay in their own homes. Choosing a local provider matters. You want a group that knows your community well. That is exactly what they offer. Their mission centers on the needs of the patient above all else. Hospice is not just about medical care, it is about living well until the very end. The team coordinates with doctors to ensure the plan fits the specific goals of the family. They handle the heavy lifting of care coordination so you can focus on being a family member again. It is a vital service for our area.

About PRO CARE HOSPICE INC

PRO CARE HOSPICE INC officially became a Medicare-certified provider on January 27, 2023. This certification is a big step for any agency. It means they meet federal rules for health and safety. You can find them at 3420 East Shea Blvd, Suite 200, Office 210. The thing is, choosing a hospice is a deeply personal decision. You need to feel comfortable with the staff who will come into your home. Since they are newer to the Medicare program, you might have fewer public records to look at than older agencies. That is okay. You should always feel free to call them at (602) 805-7770 to ask questions. Ask about their team members. Ask how they handle emergencies at night. A good agency will be happy to talk through these details with you. They want to be a partner in your care journey.

A Note on Quality Ratings

Medicare has not yet assigned a quality rating to PRO CARE HOSPICE INC. This happens sometimes with newer providers. Ratings are based on specific data points and patient surveys. Since they started in 2023, they are still building their public record. Don't let this stop you from talking to them. Use your own interviews to decide if they are the right fit.

Understanding Hospice Care in Phoenix

Phoenix is home to many hospice providers, giving families plenty of options to consider. Maricopa County has a large network of specialists who focus on palliative care and symptom relief. The goal is simple. It is to reduce pain and help the patient remain comfortable. Most families start this search when a doctor suggests that a cure is no longer the primary goal. It can feel overwhelming. But you have options. Most hospice agencies in Arizona offer similar core services like nursing care, social work, and chaplain support. The difference often comes down to the personality of the staff and their response time. Talk to your primary doctor about what to look for in our city. They often have experience with local agencies. And remember, you are the one in charge of this decision. Take your time to find the right match.

What to Ask When Choosing a Hospice Provider

Selecting a hospice provider is a major step. You should feel empowered to ask hard questions. Here are a few things to keep in mind:

  • How quickly can a nurse get to my home if there is an emergency at night?
  • What specific staff members will be coming to our house each week?
  • How do you help family members cope with the emotional side of this transition?
  • Can you tell me about the training your volunteers and aides have finished?

The answers should be clear and direct. If they seem vague, keep asking until you understand. You deserve to know exactly how they operate. Pay attention to how the person on the phone treats you. Are they patient? Do they listen? Compassion is just as important as medical skill. Trust your gut feeling. It is usually right.

Preserve Your Family's History

The stories, laughter, and wisdom of your loved ones are treasures. Now is a meaningful time to capture those memories for the generations to come.

Learn How to Save Your Stories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.