HospiceScout

KIND HEARTS HOSPICE INC

Provider Information

Address
2 NORTH CENTRAL AVENUE SUITE 1800 UNIT 1918
PHOENIX, AZ 85004
Medicare Certified Since
August 15, 2023

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

About Kind Hearts Hospice Inc

Kind Hearts Hospice Inc serves families throughout Phoenix, Arizona. They provide end-of-life care services for people in Maricopa County. The team received their Medicare certification on August 15, 2023. This means they meet federal standards for hospice care. You can find their office at 2 North Central Avenue in Phoenix. Their team works to support your family during this time. They coordinate care to keep your loved one comfortable at home. Most people want to stay in familiar surroundings. That is exactly what this provider aims to help with every day. Hospice is about comfort and peace for the whole family.

About the provider

Medicare certification confirms that a hospice meets national safety and care rules. Kind Hearts Hospice Inc has been certified since August 2023. This is a newer provider in the Phoenix area. New agencies must prove they follow strict guidelines to keep their certification. Families should look for these standards when they interview a hospice team. You want to know the staff has the right training. Ask them how they handle emergencies after office hours. Ask how they manage pain and other symptoms at home. A good hospice team listens to your goals. They should explain how they will support your loved one. The focus is always on quality of life. This matters because it changes how your family experiences these final months.

Quality Ratings

Medicare quality ratings are not yet available for Kind Hearts Hospice Inc. This is common for newer providers. You should ask the agency about their internal quality checks during your first meeting.

What Is Hospice Care Like in Phoenix?

Hospice care in Phoenix focuses on keeping patients comfortable in their own homes. The team includes nurses, aides, and social workers who visit you. They work together to manage pain and provide emotional support for everyone involved. Some teams also offer chaplains or volunteers to help with spiritual needs. In Arizona, most hospice care happens in the patient's house or an assisted living facility. The goal is to reduce stress for your family. You will have a primary nurse who visits regularly. That person becomes your main contact for medical questions. They help you understand what to expect as the illness progresses. And they are there to answer your calls if a crisis happens at night. It is a team effort designed to make your daily life easier.

What to Ask When Choosing a Hospice Provider

Selecting the right team is a big decision for your family. You should feel comfortable with the people entering your home. Start by asking these questions to get the information you need. First, ask how quickly a nurse can arrive if you call in the middle of the night. Second, ask how the team manages pain and other symptoms at home. Third, ask how they support family caregivers who might feel tired or overwhelmed. Finally, ask what happens if your loved one needs a higher level of care for a few days. You want to know there is a plan for every situation. Write down the answers so you can compare your options later. Do not feel rushed to pick a team before you feel ready.

Preserve your family stories

This time is hard, but it is also a chance to capture the memories and stories that define your loved one for future generations.

Start your legacy project

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.