DESERT VALLEY HOSPICE LLC
Provider Information
- Address
- 20045 NORTH 19TH AVENUE, BUILDING 9 SUITE 162
PHOENIX, AZ 85027 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 21, 2019
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what DESERT VALLEY HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how DESERT VALLEY HOSPICE LLC compares to hospices nationwide.
13.3 minutes
of nurse care per routine home care day, on average
That is the 61st percentile among hospices nationally. The national median is about 12 minutes.
75
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.3 min
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.5%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.5%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits64.1%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.8%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.9%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,483 · 63rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 57.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.1%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment97.2%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids94.3%
- Visits in the last days of life57.5%
- All care steps completed96.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer11%
- Dementia30%
- Heart and circulatory disease21%
- Lung and respiratory disease9%
- Stroke8%
- Other conditions26%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Support in Phoenix
Desert Valley Hospice LLC provides end-of-life care for families in Phoenix, Arizona. They are based at 20045 North 19th Avenue. This team focuses on comfort and dignity for patients with serious illness. The goal is simple. They want to help you make the most of every single day. That means managing pain and supporting your family through tough moments. And they do this right in the heart of Maricopa County. Choosing a hospice is a big decision for any family. You need a team that feels like a partner. Desert Valley Hospice offers a local option for those living in the 85027 area. They aim to bring peace during a very difficult time in your life.
About DESERT VALLEY HOSPICE LLC
Desert Valley Hospice LLC is a for-profit provider. They have been certified by Medicare since June 21, 2019. This history shows they have worked to meet federal standards for years. Being Medicare certified is a big deal. It means they follow specific rules for patient safety and care quality. The thing is, not all hospices are the same. You should always look at how a provider treats their patients. Are they responsive? Do they listen to your specific needs? Being for-profit just describes how they are set up. It does not tell the whole story of their care. You should always ask for a meeting with their team. See if their values match what your family needs right now. That is the best way to know if they are the right fit for your loved one.
Understanding Hospice Care in PHOENIX
Hospice care in Phoenix is about more than just medicine. It is about a team approach to comfort. In Maricopa County, many families rely on hospice to stay at home longer. The service includes nurses, aides, and social workers. They visit your home to check on your loved one. They also help with equipment and medications. What most people don't realize is that hospice is for the whole family. It is not just for the patient. You get emotional support and help with planning. Some families worry that starting hospice means giving up. That is a myth. It actually means choosing a different kind of focus. You are choosing comfort over aggressive treatments that might not help. So, you can spend your energy on love and memories instead. That is the real value of hospice care in your community.
What to Ask When Choosing a Hospice Provider
Picking the right hospice can feel overwhelming. But you can make it easier with a few clear questions. Here is what you should ask every provider you call:
- How quickly can a nurse get to my home in an emergency?
- Who will be on my regular care team, and how often will they visit?
- What support do you offer for family members who are grieving?
- How do you handle changes in the patient's pain levels at night?
The answers matter. You want to hear specific details, not just general promises. Pay attention to how they make you feel. Do they seem patient? Do they answer your questions without rushing? Trust your gut. Your family deserves a team that makes you feel safe and heard during this time. Take your time with these calls. You have the right to find the best care possible.
Other Hospice Providers Nearby
LOVING HANDS HOSPICE, INC
ARIZONA HOSPICE CARE INC
WESTCARE HOSPICE & PALLIATIVE CARE LLC
UNIVERSAL HOSPICE CARE SERVICES
PRO LIFE HOSPICE CARE INC
SUPPORTIVE HANDS HOSPICE INC
Helpful Guides for Families
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.