HospiceScout

CARING HANDS PALLIATIVE AND HOSPICE CARE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
10000 N 31ST AVE SUITE D119
PHOENIX, AZ 85051
Ownership Type
For-Profit
Medicare Certified Since
February 11, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CARING HANDS PALLIATIVE AND HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)0
Volunteers0

1

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CARING HANDS PALLIATIVE AND HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CARING HANDS PALLIATIVE AND HOSPICE CARE, INC compares to hospices nationwide.

17 minutes

of nurse care per routine home care day, on average

That is the 87th percentile among hospices nationally. The national median is about 12 minutes.

6

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day17 min

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.6%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits60%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care25%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months0%

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$10,329 · 12th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 64.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.6%
  • Pain assessment96%
  • Breathing difficulty screening91.8%
  • Breathing difficulty treatment90.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed76.5%
  • Bowel care for patients on opioids92.1%
  • All care steps completed64.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia45%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Phoenix

Caring Hands Palliative and Hospice Care, Inc. provides supportive end-of-life services to families in Phoenix, Arizona. Based at 10000 N 31st Ave, this team focuses on comfort and dignity for patients facing serious illness. They offer medical, emotional, and spiritual support designed to improve quality of life. The thing is, choosing a team is a deeply personal decision. You want folks who treat your loved one like family. This provider works to ensure that patients stay comfortable in their own homes or care settings. Their goal is to manage pain and symptoms while helping families spend precious time together. It is about making every day count when it matters most.

About Caring Hands Palliative and Hospice Care, Inc.

Caring Hands Palliative and Hospice Care, Inc. operates as a for-profit hospice provider. They earned their Medicare certification on February 11, 2022. That means they meet the strict federal health and safety standards required to serve Medicare patients. Being a for-profit organization, they are part of a network that brings specific resources to the Phoenix area. What most people don't realize is that all Medicare-certified hospices must follow the same core rules for patient care. And that is a good thing for you. It ensures a baseline of quality no matter the ownership structure. You should feel free to ask them about their specific team size and how they handle after-hours calls. Understanding their structure helps you know what to expect when you need them most. They are here to guide you through these complex choices.

High Quality Ratings

This provider holds an impressive 4.5 out of 5 stars for their overall quality of care. This score comes from the CMS Hospice Care Index, which measures how well a provider manages patient needs. It is a strong indicator of their commitment to excellence.

Understanding Hospice Care in Phoenix

Finding the right care in a large city like Phoenix can feel overwhelming. Maricopa County has many options, but the care quality varies between providers. Hospice is not just about medical care; it is about the whole person. A good hospice team in Arizona will include nurses, social workers, and chaplains who know the local community. They should be able to reach your home quickly, even in heavy traffic. The best providers in this desert climate know how to coordinate with local hospitals and pharmacies to keep things simple for you. That said, don't be afraid to look at multiple providers before you decide. You deserve a team that listens to your concerns and respects your family's wishes. Quality care is available, and finding the right fit makes a world of difference during this time.

What to Ask When Choosing a Hospice Provider

Talk is cheap, so you need to ask the right questions to get the truth. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is just a phone call away. Second, ask how they help the family cope with the emotional side of care. A great hospice team provides more than just medicine; they provide a shoulder to lean on. Third, ask about their experience with your loved one's specific illness. Some teams have more training in certain areas than others. And finally, ask how they handle changes in the patient's condition. You want a provider that stays flexible as needs change. Getting clear answers now will save you a lot of stress later. Trust your gut when you hear their responses.

Preserve Your Family's Story

Your loved one has a lifetime of memories and wisdom. Capturing these stories can be a healing way to connect and honor their journey together.

Start Preserving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.