HospiceScout

BRIDGES HEALTH SERVICES, INC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1301 EAST MCDOWELL ROAD, SUITE 201A
PHOENIX, AZ 85006
Ownership Type
For-Profit
Medicare Certified Since
September 21, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BRIDGES HEALTH SERVICES, INC
RoleStaff Count
Registered Nurses (RN)4
Licensed Practical Nurses (LPN)2
Physicians2
Volunteers1

17

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BRIDGES HEALTH SERVICES, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BRIDGES HEALTH SERVICES, INC compares to hospices nationwide.

8.2 minutes

of nurse care per routine home care day, on average

That is the 10th percentile among hospices nationally. The national median is about 12 minutes.

43

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.2 min

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.7%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life84.8%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits95.1%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.5%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months54.5%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care9.1%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.5%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$27,088 · 87th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 43.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment72%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life43.2%
  • All care steps completed92%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia42%
  • Heart and circulatory disease18%
  • Lung and respiratory disease10%
  • Stroke13%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Phoenix

Bridges Health Services, Inc is a hospice care provider based in Phoenix, Arizona. They serve families living in Maricopa County. This team offers specialized end-of-life care focused on comfort and dignity. They work to support patients and their loved ones during difficult times. Their office is located on East McDowell Road. They are ready to help families navigate the hospice journey with care and compassion. If you are looking for support in the Phoenix area, this provider is an option to consider for your needs.

About BRIDGES HEALTH SERVICES, INC

Bridges Health Services, Inc has been a Medicare-certified provider since September 2017. As a for-profit organization, they follow federal standards for hospice care. Families should know that Medicare certification means they meet strict rules for quality and safety. This helps ensure that patients get consistent care. Being in business since 2017 shows they have experience serving the local community. Choosing a hospice provider is a big decision for your family. It is important to know that this agency is recognized by Medicare. They focus on providing care that aligns with your goals and values. You can feel confident knowing they have met the requirements for certification for several years. Their team is dedicated to supporting your family through every step of this process.

Quality Rating

Bridges Health Services, Inc holds an overall rating of 4 out of 5 stars from CMS. They also earned a 4 out of 5 star rating for their quality of care. These scores show a strong commitment to meeting high standards for patient support.

Understanding Hospice Care in Phoenix

Phoenix offers many hospice options for families in need of support. Hospice care is not just about medical needs. It is about helping a person live their final days with comfort. In Maricopa County, many providers work to keep patients in their own homes. This allows families to stay together in a familiar place. Hospice teams include doctors, nurses, and social workers. They all work together to manage pain and provide emotional support. You do not have to walk this path alone. Local hospice teams understand the unique culture of the Phoenix area. They are trained to listen to your concerns. They will help you make choices that are right for your loved one. Finding the right fit is the most important part of the process.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team can feel overwhelming. Here are a few questions that can help you decide. First, ask how quickly they can start care once it is needed. Second, ask how they handle pain management and comfort after hours. It is also good to ask how they support the family emotionally. Finally, ask what their team looks like. Do they have volunteers or chaplains available? These questions help you understand the level of care they provide. You want a team that feels like a good match for your family's needs. Do not be afraid to ask for clarity on any topic. A good hospice provider will be happy to answer all of your questions clearly.

Preserve Your Family Stories

This time is precious for your family. Capture and save the stories and memories of your loved ones to keep their legacy alive for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.