HospiceScout

ARCH HOSPICE, LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
10210 N. 32ND STREET STE C202
PHOENIX, AZ 85028
Ownership Type
For-Profit
Medicare Certified Since
March 21, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ARCH HOSPICE, LLC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers1

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ARCH HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ARCH HOSPICE, LLC compares to hospices nationwide.

10.3 minutes

of nurse care per routine home care day, on average

That is the 28th percentile among hospices nationally. The national median is about 12 minutes.

8

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.3 min

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.9%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life80%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits58.8%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.7%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice6.7%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,345 · 62nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 85.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening90.5%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed85.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia67%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care at ARCH HOSPICE, LLC

ARCH HOSPICE, LLC serves families in Phoenix, Arizona. They provide end-of-life care focused on comfort and support. Their team works to meet the physical and emotional needs of every patient. Choosing hospice care is a big decision for your family. This provider offers services from their office on North 32nd Street. They strive to bring peace and dignity to those in their care. Families in Maricopa County can rely on them for professional support during difficult times. The staff is dedicated to helping patients stay comfortable in their own homes. They aim to improve the quality of life for all they serve. You can reach them at (480) 229-8298 to learn more about their specific care programs. They are ready to answer your questions and provide the guidance your family needs today.

About ARCH HOSPICE, LLC

ARCH HOSPICE, LLC is a for-profit provider based in Phoenix. They have been Medicare certified since March 21, 2021. This certification means they meet federal standards for hospice care quality. Families should know that being Medicare certified is a sign of accountability. It shows the provider follows strict rules for patient safety and care. As a for-profit organization, they focus on delivering efficient and effective services. They work hard to maintain high standards of care for their patients. When looking for hospice, it is helpful to understand how a provider operates. You should feel comfortable asking about their staff and how they handle daily care. They are there to support your loved one with respect and kindness. Understanding their history can help you feel more confident in your choice. Their team is committed to serving the Phoenix area with care and professionalism.

Quality of Care Rating

ARCH HOSPICE, LLC holds an overall rating of 4 out of 5 stars. They also earned 4 out of 5 stars for their Quality of Care. These ratings come from the CMS Hospice Care Index. They show that this provider performs well in key areas of patient service. This score reflects their commitment to providing high-quality care to their patients.

Understanding Hospice Care in PHOENIX

Hospice care in Phoenix is designed to support patients with serious illnesses. It focuses on comfort rather than a cure. The goal is to help patients live their final days with peace and dignity. Care teams often include doctors, nurses, and aides. They also have social workers and chaplains to help with emotional needs. Hospice can happen in a home, a nursing facility, or a hospice center. In the Phoenix area, many families choose home care to keep loved ones in a familiar place. You will find that hospice provides support for the whole family, not just the patient. It helps manage pain and symptoms so the patient can spend time with those they love. Many providers in Maricopa County work closely with local hospitals and doctors. This helps ensure a smooth transition for patients who need extra support. You are never alone when navigating these important health decisions.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice provider is an important step for your family. It is okay to ask many questions before you make a decision. Here are some things you should consider asking:

  • How often will a nurse visit my loved one at home?
  • What support do you offer for family members and caregivers?
  • How does your team handle pain and symptom management on weekends?
  • What is the process if we need to reach someone in the middle of the night?

These questions help you understand how the provider works. They also help you see if their values match your family's needs. A good provider will be happy to answer these questions clearly. Do not feel rushed to pick a provider. Take your time to find the right fit for your loved one. Your comfort and peace of mind are the most important things to consider throughout this process.

Preserve Your Family Stories

During this time, your family's memories are more valuable than ever. Learn how to record and save the life stories and wisdom of your loved ones for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.