HOSPICE PROMISE, LLC
Provider Information
- Address
- 17235 N 75TH AVE STE E175
GLENDALE, AZ 85308 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 29, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Physicians | 0 |
| Volunteers | 0 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE PROMISE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE PROMISE, LLC compares to hospices nationwide.
10.8 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
80
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.8 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits55.1%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.9%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months46.7%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.6%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$28,917 · 90th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 16.9% of patients or more. Most hospices score above 90 percent.
- Pain screening60.9%
- Pain assessment100%
- Breathing difficulty screening98.5%
- Breathing difficulty treatment100%
- Treatment preferences discussed97.5%
- Beliefs and values discussed97.5%
- Visits in the last days of life16.9%
- All care steps completed59.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer9%
- Dementia37%
- Heart and circulatory disease24%
- Lung and respiratory disease11%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice Promise, LLC in Glendale
Hospice Promise, LLC provides care for patients in Glendale, Arizona and the surrounding Maricopa County area. This freestanding hospice has served the community since 2014. They hold accreditation from the Accreditation Commission for Health Care. This group sets high standards for how hospice teams should operate. They check that providers meet these rules for patient safety and comfort. Getting this mark shows the agency works hard to follow strict industry rules every day. It is a sign of a focused team. Their office is located on North 75th Avenue.
About HOSPICE PROMISE, LLC
This provider operates as a for-profit hospice agency. They have been certified by Medicare for ten years. That is a long time in this field. Accreditation from the Accreditation Commission for Health Care matters because it means an outside group looked at their work. They confirmed that the agency meets specific quality goals. The agency maintains a team of 10 employees, including 4 registered nurses who handle daily medical needs. Having a dedicated nursing staff is the core of their care model. Families should know that this agency focuses on providing medical support for those with terminal illnesses. They do not have doctors or volunteers on their staff list. You should talk to them about how they cover physician needs for their patients.
Quality Performance
What Is Hospice Care Like in GLENDALE?
Hospice care in Glendale focuses on comfort and pain control for the patient. You will find that teams work to keep patients at home whenever possible. This local agency uses a team of 4 registered nurses to manage symptoms. They coordinate care to ensure that the patient feels supported and safe. Most hospice care happens in the patient's own house or a nursing facility. It is about quality of life. The team visits regularly to check on the patient and talk to the family. They provide the medicines and equipment needed for comfort. If a crisis happens, they are available to help. This model allows the family to focus on spending time together instead of managing complex medical tasks alone.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big decision. You should feel comfortable with the people who will enter your home. First, ask how quickly a nurse can arrive if there is an emergency at night or on the weekend. Second, ask how they handle pain management and if they have a specific plan for the patient. You should also ask how they will support the family during this hard time. It helps to ask who will be the main contact person for your questions. Finally, ask what services they provide if the patient needs to move to an inpatient unit. Getting clear answers will help you make a choice that fits your family's needs best.
Preserve Precious Memories
Your family has stories that deserve to be saved for future generations. Learn how to record these moments easily.
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