HOSPICE PROMISE, LLC
Provider Information
- Address
- 17235 N 75TH AVE STE E175
GLENDALE, AZ 85308 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 29, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Physicians | 0 |
| Volunteers | 0 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE PROMISE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE PROMISE, LLC compares to hospices nationwide.
10.8 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
80
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.8 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits55.1%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.9%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months46.7%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.6%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$28,917 · 90th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 16.9% of patients or more. Most hospices score above 90 percent.
- Pain screening63.5%
- Pain assessment97.7%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment98.4%
- Treatment preferences discussed98.4%
- Beliefs and values discussed97.9%
- Visits in the last days of life16.9%
- All care steps completed60.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer9%
- Dementia37%
- Heart and circulatory disease24%
- Lung and respiratory disease11%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Promise, LLC in Glendale
Hospice Promise, LLC offers hospice care to families in Glendale, Arizona. They have served the Maricopa County area since September 2014. This provider is a freestanding hospice that holds accreditation from the Accreditation Commission for Health Care. Their team works to provide comfort and support during end-of-life care. They are set up to serve local patients who need specialized medical attention at home.
About HOSPICE PROMISE, LLC
This is a for-profit hospice provider. They have been certified by Medicare for nearly a decade. Accreditation from the Accreditation Commission for Health Care shows that a group meets high standards for quality and safety. This group reviews hospice agencies to make sure they follow strict rules. Families should know that this provider maintains strong quality-of-care marks based on federal data. It is helpful to look for this kind of outside review when you choose care. The agency employs ten people to help with daily operations. This includes four registered nurses who manage patient care needs. They do not have physicians or volunteers on their direct staff list. Knowing these details helps you understand how the team is built. You can ask them how they coordinate with your own doctor for medical orders.
Quality Summary
What Is Hospice Care Like in GLENDALE?
Hospice care in Glendale focuses on managing pain and keeping patients comfortable at home. The goal is to improve quality of life when a cure is no longer the main focus. Most hospice teams in Maricopa County visit patients where they live. They provide medicine, supplies, and equipment needed for care. The team at Hospice Promise, LLC includes four registered nurses who provide clinical support. These nurses visit to check on symptoms and help families manage daily routines. They also coordinate with your primary doctor to ensure the plan of care is correct. You might wonder how care changes over time. The team adjusts their visits based on how the patient feels each day. This keeps the focus on the person rather than just the medical charts. It is a quiet way to provide peace during a difficult time.
What to Ask When Choosing a Hospice Provider
Choosing the right team is a big decision for your family. You should feel comfortable with the people who will enter your home. Here are a few questions that can help you learn more. First, ask how quickly a nurse can reach your home if a problem happens at night. You should also ask how they manage pain and other symptoms. It is good to know how they talk with your family about changes in the patient's condition. Finally, ask what backup support they have for after-hours calls. These answers will help you see if their approach matches your needs. Take your time to get the details you need. Clarity is very helpful when you are making these choices.
Preserve Your Family Stories
Capture the life lessons and memories of your loved ones to keep their legacy alive for future generations.
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