HospiceScout

DIVINE HOSPICE AND PALLIATIVE CARE, LLC

OtherACHC AccreditedFreestanding Hospice

Provider Information

Address
18185 N 83RD AVE SUITE 203
GLENDALE, AZ 85308
Ownership Type
Other
Medicare Certified Since
May 20, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for DIVINE HOSPICE AND PALLIATIVE CARE, LLC
RoleStaff Count
Registered Nurses (RN)1
Physicians1
Volunteers0

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what DIVINE HOSPICE AND PALLIATIVE CARE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how DIVINE HOSPICE AND PALLIATIVE CARE, LLC compares to hospices nationwide.

8.2 minutes

of nurse care per routine home care day, on average

That is the 10th percentile among hospices nationally. The national median is about 12 minutes.

17

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.2 min

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends3.5%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.9%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits65.3%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.7%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months53.3%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.7%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,471 · 76th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 12% of patients or more. Most hospices score above 90 percent.
  • Pain screening73.3%
  • Breathing difficulty screening95.6%
  • Treatment preferences discussed97.8%
  • Beliefs and values discussed88.9%
  • Visits in the last days of life12%
  • All care steps completed66.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer25%
  • Dementia24%
  • Heart and circulatory disease31%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Divine Hospice and Palliative Care

Divine Hospice and Palliative Care, LLC provides hospice services in Glendale, Arizona. This freestanding provider has earned accreditation from the Accreditation Commission for Health Care. They have served the community since 2016. Their team aims to offer support to patients and their families during difficult stages of life. Families often look for this level of formal oversight when deciding on end of life care. Choosing a provider that meets these standards can offer peace of mind for everyone involved. The organization operates out of their office on North 83rd Avenue. They serve residents across the Maricopa County region. Their focus remains on delivering care that meets federal and private quality standards for hospice patients. It is a local option for those seeking hospice support in the Glendale area.

About Divine Hospice and Palliative Care, LLC

This agency operates as a freestanding hospice under private ownership. They have maintained their Medicare certification for several years. This certification confirms they meet the rules set by the government for patient care. The Accreditation Commission for Health Care reviews the agency to ensure they follow best practices. This group acts as an independent auditor for healthcare providers. Their review process checks if the agency keeps records correctly and follows safety rules. It adds an extra layer of quality control beyond basic state requirements. Knowing a provider holds this accreditation can help families understand the agency's commitment to high standards. The team consists of four staff members including one registered nurse and one physician. They do not currently use volunteers in their operations. This small team structure allows for a specific approach to how they manage patient care needs. You can ask them directly about how these staff roles work together for your loved one.

Quality Performance

This provider holds strong quality of care marks. They earned high ratings in the most recent federal assessments of hospice service quality.

What Is Hospice Care Like in GLENDALE?

Hospice care in Glendale centers on comfort and quality of life. Patients receive care in their own homes or in assisted living settings. The goal is to manage symptoms so the patient stays as comfortable as possible. The team here includes one registered nurse and one physician. These professionals coordinate the plan of care with the family and the patient. They manage pain and provide emotional support for the household. While some agencies have large teams, this provider focuses on a smaller group of staff. This often means consistent contact with the same people. The team works to ensure that medical needs are handled quickly and with care. Hospice is not about giving up. It is about choosing a path that prioritizes comfort above medical intervention. Families in Maricopa County have access to these services to help manage the final stages of illness with dignity and professional guidance.

What to Ask When Choosing a Hospice Provider

Selecting a hospice provider is a personal decision for your family. You should take time to ask questions that matter to your specific situation. First, ask how quickly a nurse can reach your home if a problem occurs at night. You should also ask how the team manages pain and other difficult symptoms. It is helpful to know who will be your main point of contact for daily updates. Ask how often a nurse will visit the home. You might also ask how they support family members who are grieving. Do they offer services for the family after the patient passes? These questions will give you a better sense of how the agency works. Clear communication is the best way to ensure everyone feels supported throughout the process. Make sure the answers you receive help you feel confident in your choice for your loved one.

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Helpful Guides for Families

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.