HospiceScout

BILLET HOSPICE, INC - PHOENIX

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
5540 WEST GLENDALE AVE SUITE C205
GLENDALE, AZ 85301
Ownership Type
For-Profit
Medicare Certified Since
March 15, 2022

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BILLET HOSPICE, INC - PHOENIX
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)0
Volunteers0

1

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BILLET HOSPICE, INC - PHOENIX reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BILLET HOSPICE, INC - PHOENIX compares to hospices nationwide.

1

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Billet Hospice, Inc - Phoenix

Billet Hospice, Inc - Phoenix serves the Glendale, Arizona area from their office on West Glendale Avenue. They offer hospice care as a freestanding provider. This agency earned Medicare certification on March 15, 2022. They also maintain accreditation through CHAP. CHAP is a group that checks if hospice teams follow high standards for patient safety and care quality. This third-party review shows they meet specific industry rules. Families in Maricopa County can use this information to see if the provider meets their own goals for end-of-life support. Getting the right care matters for your loved one. This provider is a for-profit agency that focuses on hospice needs in the local region. They have been active for a few years now. You should look at their official records to see how they handle patient care and support for family members during difficult times.

About Billet Hospice, Inc - Phoenix

Billet Hospice, Inc - Phoenix operates as a for-profit hospice provider in Glendale. They have been Medicare certified since March 2022. Accreditation by CHAP is a sign that an outside agency has reviewed their work. These groups look at how a hospice manages medicine and support for families. This process is voluntary but shows a desire to keep high standards. The agency currently reports one registered nurse on staff. They do not report any volunteers or licensed practical nurses at this time. Knowing the team size helps you understand how they plan to meet the needs of each patient. It is good to ask how they assign staff to your loved one. You want to feel sure about who will provide the care each day. Ask them about their response times and how they manage care after normal office hours end.

Quality Ratings Note

Official quality ratings for this provider are not yet available from CMS. Because the agency is newer, they may not have enough data for a public score yet. You should ask the provider directly about their recent survey results and how they measure their own quality of care.

What Is Hospice Care Like in GLENDALE?

Hospice care in Glendale focuses on comfort and quality of life. The team comes to the home or a facility to manage pain and symptoms. They provide a nurse to help with medical needs. Most hospice teams also include social workers and chaplains to help with emotional support. This care is for people with a life-limiting illness who choose to stop curative treatments. The goal is to keep the person comfortable in their own space. Staff members work with the family to create a plan that fits the patient. For this provider, the team consists of one registered nurse. You should ask how they cover all the roles needed for a full team. Good hospice care relies on clear communication between the staff and the family members. It is a team effort to ensure the patient feels safe and cared for every single day.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big decision for any family. You need to gather facts before you sign any paperwork. Start by asking how the team handles pain management after hours. You also want to know how often a nurse will visit the home. Ask who to call if you have a problem in the middle of the night. It is smart to ask if they have specific experience with the diagnosis your loved one has. Ask them how they help family members cope with the stress of caregiving. You should also ask about their backup staff if your regular nurse is away. Finally, ask for a list of their current services and what is included in their care plan. Getting these answers early will help you feel more confident in your choice. Take your time to find the right fit for your family.

Preserve your family stories

Your loved one has a unique history that deserves to be remembered. Recording these memories is a meaningful way to honor their life and provide comfort to future generations.

Start your legacy project

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.