HospiceScout

PREFERRED HOSPICE

Provider Information

Address
1120 BRADSHAW DR
FLORENCE, AL 35630
Ownership Type
For-Profit
Medicare Certified Since
December 18, 2002

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Preferred Hospice in Florence

Preferred Hospice serves families in Florence, Alabama, from their office on Bradshaw Drive. This team focuses on comfort and support for patients during their final months of life. They work in Lauderdale County to help people stay in their own homes. The team understands that this time is hard for everyone involved. They aim to make the process as gentle and peaceful as possible. Choosing the right care team is a big decision for any family. Having a local provider means help is nearby when you need it most. This care is not just about the patient. It is about supporting the whole family unit through every step of the journey.

About Preferred Hospice

Preferred Hospice has been Medicare certified since December 18, 2002. That is over two decades of experience in the community. They operate as a for-profit organization. Some families wonder what that means for their care. The truth is that all Medicare-certified hospices must follow the same strict federal rules. These rules ensure that quality remains high regardless of how the business is set up. You should look at the care team and their specific approach. Do they listen to your concerns? Do they explain things in a way that makes sense to you? That is what really counts when you are choosing a partner for your loved one's care. Always feel free to ask them about their history and their values.

Quality Ratings

Preferred Hospice earns a 4/5 star overall rating from CMS. They hold a 4/5 star rating for their quality of care. Most impressive is their 5/5 star patient satisfaction score. This shows that families who use their services feel very heard and supported.

Understanding Hospice Care in Florence

Hospice care in Alabama is designed to provide comfort rather than a cure. The focus shifts to managing pain and keeping the patient as comfortable as possible. In Florence, many families choose to receive this care in their own houses. But you can also receive care in nursing homes or assisted living centers. The goal is always the same. You want to honor the wishes of your loved one. Hospice teams usually include nurses, doctors, and social workers. They also offer spiritual support and volunteers to help with daily tasks. It is a team effort. You are never expected to do this alone. The thing is, many people wait too long to call for help. Starting early can make a world of difference for everyone in the home.

What to Ask When Choosing a Hospice Provider

It can feel overwhelming to pick a provider. Start by asking clear questions to get the information you need. First, ask how quickly they can get a nurse to your home in an emergency. You want to know that help is available 24/7. Second, ask how they handle pain management for their patients. It is vital to know that your loved one will stay comfortable. Third, ask how they support the family after the patient passes away. Grief support is a key part of good hospice care. Finally, ask if they have experience with your loved one's specific illness. Every person is different. The best providers will have a plan that fits your specific needs. Trust your gut feeling during these talks.

Keep Your Family Stories Alive

Your loved one's life is full of wisdom and memories that deserve to be saved. We can help you record these stories to cherish for years to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.