HospiceScout

COMPASSUS-FLORENCE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
507 EAST DR HICKS BOULEVARD
FLORENCE, AL 35634
Ownership Type
For-Profit
Medicare Certified Since
December 30, 2008

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COMPASSUS-FLORENCE
RoleStaff Count
Registered Nurses (RN)8
Physicians2
Volunteers18

19

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COMPASSUS-FLORENCE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COMPASSUS-FLORENCE compares to hospices nationwide.

10.3 minutes

of nurse care per routine home care day, on average

That is the 28th percentile among hospices nationally. The national median is about 12 minutes.

102

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.3 min

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.9%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.4%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits47.2%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.5%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months42.8%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.1%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.4%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,734 · 59th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life76.8%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer11%
  • Dementia33%
  • Heart and circulatory disease27%
  • Lung and respiratory disease8%
  • Stroke7%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Compassus-Florence

Compassus-Florence provides hospice care to families in Lauderdale County. This freestanding hospice team serves the Florence area from their office on East Dr Hicks Boulevard. They have been certified by Medicare since 2008. The team holds accreditation from the Accreditation Commission for Health Care. This group shows a strong commitment to meeting national standards for end-of-life care. Their staff works to support patients and their loved ones through a difficult time. They offer care in a way that respects the needs of the local community. Choosing a provider that meets these standards is a step toward finding peace for your family.

About Compassus-Florence

This is a for-profit hospice agency. They have earned accreditation from the Accreditation Commission for Health Care. This body reviews hospice providers to see if they meet strict safety and quality goals. It is a sign that the agency cares about how they deliver care every day. The agency maintains a staff of 19 people. This team includes eight registered nurses and two physicians. They also work with 18 volunteers who give their time to support patients. Families should know that this provider has a long history of service in the area. They have been active for over 15 years. You can look at their official ratings to see how they perform on specific care measures. These numbers help you compare them to other local options. It is a good idea to talk with your doctor about your specific goals before you pick a hospice team for your loved one.

Quality Performance

Compassus-Florence currently holds high marks for quality of care and strong patient satisfaction scores. Their status as an accredited agency shows they follow clear rules for safety and service excellence.

What Is Hospice Care Like in Florence?

Hospice care in Florence focuses on comfort and quality of life. It is not just for the final days. The goal is to manage pain and help the patient live as well as possible. The team at this location is staffed with eight registered nurses and two physicians. These pros work together to create a plan that fits the patient. They also have 18 volunteers who can offer extra companionship. This is a big help for families who need a break or an extra set of hands. The care happens in the place where the patient lives. This could be a private home or a care facility. The staff travels to you. They bring the support of a medical team directly to your door. This helps keep the patient in a familiar setting. Most families find that this setup makes a real difference during their time together.

What to Ask When Choosing a Hospice Provider

You need to feel good about the team you choose. Start by asking how they handle pain management and symptoms during the night. You should also ask how often a nurse will visit the home. It is wise to ask about their volunteer program and what those volunteers do. Find out how they handle emergencies after business hours. Ask if they have experience with the specific health condition your loved one faces. You might ask what happens if the patient needs a higher level of care for a short time. Do not feel rushed to make a choice. A good provider will be happy to answer these questions for you. They should be clear and open about how they work. Take your time to find the right fit for your family members.

Preserve Your Family Stories

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