COMPASSUS-FLORENCE
Provider Information
- Address
- 507 EAST DR HICKS BOULEVARD
FLORENCE, AL 35634 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 30, 2008
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Physicians | 2 |
| Volunteers | 18 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASSUS-FLORENCE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASSUS-FLORENCE compares to hospices nationwide.
10.3 minutes
of nurse care per routine home care day, on average
That is the 28th percentile among hospices nationally. The national median is about 12 minutes.
102
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.3 min
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.4%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits47.2%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.5%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.8%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.1%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,734 · 59th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life76.8%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer11%
- Dementia33%
- Heart and circulatory disease27%
- Lung and respiratory disease8%
- Stroke7%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassus-Florence Hospice Services
Compassus-Florence provides compassionate end-of-life care for families in Florence, Alabama. Their team serves the Lauderdale County area with dedicated support during a difficult time. They focus on comfort, dignity, and quality of life for every patient they serve. Families can feel confident knowing that professional help is available right in their local community. Whether you need symptom management or emotional support, this team is ready to help. Their goal is to ensure patients remain as comfortable as possible in their own homes. By choosing a local provider, you get care from people who understand the Florence region. They prioritize the needs of the patient and the family above all else. Compassus-Florence works hard to create a peaceful environment for their patients. Their approach combines clinical expertise with deep personal care for those facing life-limiting illnesses.
About Compassus-Florence
Compassus-Florence has been a Medicare-certified hospice provider since December 30, 2008. This long history shows their commitment to meeting high federal standards for care. The agency operates as a for-profit organization. This means they run their operations with a focus on efficiency and service delivery. Families should know that Medicare certification ensures the agency follows strict rules for patient safety. These rules cover everything from medical care to how staff members are trained. Over the years, this provider has built a reputation for consistency in Florence. They continue to follow these standards to provide reliable care to the community. When you choose an agency with this much experience, you choose a team that knows how to handle complex situations. They are dedicated to serving the needs of Lauderdale County residents. Families can trust that this provider has a proven track record of service.
Exceptional Quality of Care
Understanding Hospice Care in Florence
Hospice care is a special way to support people at the end of life. It focuses on comfort instead of trying to cure an illness. In Florence, many families choose hospice to help their loved ones stay at home. The team includes doctors, nurses, social workers, and volunteers. They work together to manage pain and provide emotional support. Hospice is not just for the patient. It also provides guidance and relief for the family. You can find hospice care in private homes, nursing facilities, or assisted living sites. The main goal is to improve the quality of each day. It allows families to spend more time together without the stress of medical tasks. Hospice teams in Lauderdale County are experts at making patients feel at peace. They offer a circle of support that helps during a very hard transition for everyone involved.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for your family. You should feel comfortable asking questions before you start care. Here are a few things to ask during your first meeting:
- How quickly can a nurse get to our home if we have an emergency?
- What kind of support do you offer for family members who are grieving?
- How does your team handle pain management and symptom control at night?
- Can you tell me how often a volunteer or staff member will visit us?
It is important to find a team that fits your family's specific needs. Do not be afraid to ask for clarity on their services. Good providers will be happy to answer these questions with honesty and care. You deserve to feel supported and informed throughout this entire process. Trust your gut feelings when you talk to the staff. Your peace of mind matters just as much as the patient's care.
Preserve Your Family Stories
During this time, your family's history and memories are more precious than ever. We provide tools to help you record and save those important life stories for future generations.
Start Saving MemoriesOther Hospice Providers Nearby
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ACG HOSPICE-GARDENDALE
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Understanding Medicare Hospice Benefits: A Family Guide
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Some stories are worth writing down
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