HospiceScout

ACG HOSPICE-GARDENDALE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
651 MAIN STREET, STE 159
GARDENDALE, AL 35071
Ownership Type
For-Profit
Medicare Certified Since
October 2, 2002

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ACG HOSPICE-GARDENDALE
RoleStaff Count
Registered Nurses (RN)6
Licensed Practical Nurses (LPN)3
Physicians1

22

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ACG HOSPICE-GARDENDALE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ACG HOSPICE-GARDENDALE compares to hospices nationwide.

14.1 minutes

of nurse care per routine home care day, on average

That is the 69th percentile among hospices nationally. The national median is about 12 minutes.

148

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.1 min

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.1%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.5%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits23.2%

    Ranks better than about 86% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.9%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.7%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care14.5%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.3%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,268 · 46th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 82.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life82.3%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia18%
  • Heart and circulatory disease32%
  • Lung and respiratory disease13%
  • Stroke4%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

ACG Hospice in Gardendale

ACG Hospice-Gardendale serves families in Jefferson County and the surrounding Alabama area. They provide end of life support for people who need medical care and comfort at home. The agency has been certified by Medicare for over two decades. They also hold accreditation from the Accreditation Commission for Health Care. This shows they meet high standards for safety and patient care.

About ACG Hospice-Gardendale

This is a for-profit hospice provider. They have been active since 2002. Accreditation from the Accreditation Commission for Health Care is a sign of quality. This group reviews hospice agencies to ensure they follow strict rules for care. It means an outside team checked their work. Families should look for this status when choosing a provider. It helps verify that the team has the right training and tools. They have 22 employees ready to assist your loved ones. This includes six registered nurses and three licensed practical nurses. They also have one physician on staff. Having this many medical experts on the team helps them manage pain and other symptoms well. They focus on keeping patients comfortable in their own homes.

Top Quality Marks

This provider earned the highest possible scores for quality of care and patient satisfaction. These results come from official Medicare reporting tools and surveys.

What Is Hospice Care Like in Gardendale?

Hospice care in Alabama focuses on comfort rather than a cure. The team comes to the patient wherever they live. This might be a private house or a care facility. Staff members help manage pain and offer emotional support. The team at this location includes 22 people. They have six registered nurses and three licensed practical nurses. One physician also works with the group to guide medical decisions. This team works together to meet the specific needs of each family. They want to make sure the patient stays comfortable. That is their main goal. You can expect them to visit regularly to check on progress. They also help family members understand what to do. It is a team effort to keep everyone calm and supported during this time.

What to Ask When Choosing a Hospice Provider

Picking the right team is a serious decision for your family. Start by asking about their response time for urgent needs. You want to know how fast a nurse can get to your home. Also ask how they handle medication delivery. It is good to know if they provide supplies like beds or oxygen. Ask how often the nurse will visit the patient. Find out how they support family members with grief. You should ask if they have staff available on weekends or holidays. Make sure you feel good about the answers they give you. You deserve clear information about the care your loved one will get.

Keep Your Family Stories Safe

Your loved one has a life full of stories and lessons. We can help you record those memories to keep them for future generations.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.