SSM HEALTH AT HOME MONROE
Provider Information
- Address
- 515 22ND AVE
MONROE, WI 53566 - Ownership Type
- Non-Profit
- Medicare Certified Since
- September 15, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SSM HEALTH AT HOME MONROE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SSM HEALTH AT HOME MONROE compares to hospices nationwide.
12.6 minutes
of nurse care per routine home care day, on average
That is the 54th percentile among hospices nationally. The national median is about 12 minutes.
25
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.6 min
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.7%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.6%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits36.9%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months65%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,071 · 11th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99%
- Pain assessment69%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment96.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids97.5%
- Visits in the last days of life68.2%
- All care steps completed77.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer31%
- Dementia11%
- Heart and circulatory disease17%
- Lung and respiratory disease9%
- Stroke6%
- Other conditions28%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
SSM HEALTH AT HOME MONROE
SSM Health at Home Monroe serves families throughout Green County from their office on 22nd Avenue. They provide dedicated end-of-life care designed to bring comfort and dignity to your loved ones. The team focuses on managing pain and supporting the emotional needs of everyone involved. This is a local resource for those living in Monroe, Wisconsin. Choosing the right care team feels like a heavy task. But having a local partner can make a big difference in your daily life. They aim to help your family focus on time spent together rather than medical logistics. It is all about peace of mind during a difficult transition.
About SSM HEALTH AT HOME MONROE
This provider operates as a non-profit organization. That is a key detail for many families. It means they focus on their mission rather than profits. They have been Medicare certified since September 15, 1988. That is over three decades of serving the Monroe community. Longevity matters in this field. It shows they have deep roots and a long history of following federal quality standards. Families should know that they have maintained a strong track record over many years. They are held to the same rules as all Medicare-certified programs. You can trust that they meet the baseline requirements for safety and care. They work hard to keep their standards high for every single patient they visit.
Quality Performance
Understanding Hospice Care in MONROE
Hospice is not a place you go. It is a type of care that comes to you. In Monroe, this usually means the team visits your home or a nursing facility. The goal is simple. They want to keep your loved one comfortable and pain-free. Most people do not know that hospice also supports the family. They provide social workers and chaplains to help with the emotional weight of the situation. It is a team effort. You get a nurse, an aide, and a counselor working together. Sometimes, the hardest part is just knowing who to call for help. Being in Green County gives you access to this specialized support. You do not have to walk this path alone. Help is just a phone call away at (608) 324-1230.
What to Ask When Choosing a Hospice Provider
Choosing a partner for end-of-life care is a big decision. Start by asking how they handle pain emergencies at night. You need to know that someone will answer the phone at 3 a.m. next Tuesday. It is also wise to ask how often their nurses will visit your home. Every family has different needs. Make sure their schedule fits yours. You should also ask how they help family members cope with grief. Some programs offer special support groups or counseling services. And always ask about their experience with your loved one's specific health condition. Do they have special training for that? Getting clear answers helps you feel more confident. Trust your gut feeling when you talk to them. It matters just as much as the data.
Keep Your Family Stories Alive
Your loved one has a lifetime of wisdom and memories. We can help you record their voice and share their life story with future generations before the time comes to say goodbye.
Start Preserving MemoriesOther Hospice Providers Nearby
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HOSPICE ALLIANCE
HILLSIDE HOSPICE
SSM HEALTH AT HOME HOSPICE
BRISTOL HOSPICE GREEN BAY
ST CROIX HOSPICE LA CROSSE
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.