SSM HEALTH AT HOME MONROE
Provider Information
- Address
- 515 22ND AVE
MONROE, WI 53566 - Ownership Type
- Non-Profit
- Medicare Certified Since
- September 15, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SSM HEALTH AT HOME MONROE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SSM HEALTH AT HOME MONROE compares to hospices nationwide.
12.6 minutes
of nurse care per routine home care day, on average
That is the 54th percentile among hospices nationally. The national median is about 12 minutes.
25
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.6 min
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.7%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.6%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits36.9%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months65%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,071 · 11th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.2% of patients or more. Most hospices score above 90 percent.
- Pain screening98.9%
- Pain assessment72.0%
- Breathing difficulty screening100%
- Breathing difficulty treatment95.0%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids97.7%
- Visits in the last days of life68.2%
- All care steps completed78.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer31%
- Dementia11%
- Heart and circulatory disease17%
- Lung and respiratory disease9%
- Stroke6%
- Other conditions28%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
SSM HEALTH AT HOME MONROE
SSM Health at Home Monroe serves families in Monroe, Wisconsin. This hospice provider has supported the Green County community since 1988. They offer end-of-life care focused on comfort and dignity. Being a non-profit organization means they put their resources directly into patient care. The agency holds accreditation from the Joint Commission, which shows they meet high standards for safety and quality. This status gives families peace of mind during a difficult time. They act as a steady hand for your loved ones. You can find them on 22nd Avenue. Their team is ready to help when you need support the most.
About SSM HEALTH AT HOME MONROE
This agency has provided hospice care for over three decades. They operate as a non-profit, which often changes how an agency balances its budget. Every dollar they spend goes back into their mission. The Joint Commission accreditation is a badge of honor for any healthcare provider. It means independent experts checked their work against strict national rules. They look at everything from medicine storage to how staff talk to families. It shows a commitment to getting things right every single day. This is how they maintain their strong standing in the community. You should feel comfortable asking about their specific team size or how they handle after-hours calls. Knowledge helps you feel prepared. They have a clear track record of serving the local area with care and steady focus.
Quality Performance
What Is Hospice Care Like in MONROE?
Hospice care in Green County focuses on keeping your loved one at home whenever possible. The goal is to manage symptoms so the patient stays comfortable and alert. This provider uses a team of 12 employees to manage these needs. This includes three registered nurses and one physician who guide the medical plan. Having a doctor on staff provides a layer of expert oversight for complex health issues. Nurses visit often to check on the patient and talk with the family. They handle the hard medical tasks so you can focus on being a daughter, son, or spouse. It is about quality of life. The team works hard to keep your home calm and quiet. You are never left to handle the medical side of things by yourself.
What to Ask When Choosing a Hospice Provider
Finding the right fit takes a few good questions. Start by asking how quickly a nurse can get to your home in an emergency. You need to know that help is available at night and on weekends. Ask how they coordinate with the family doctor to keep everyone on the same page. It matters how they handle pain management and if they have specific staff to help with grief support. Ask them how they decide what level of care a patient needs as their health changes over time. Get clear answers about their daily routines. Do not be afraid to ask for details. You deserve to understand exactly how they will support your family during this time.
Preserve Your Family Stories
Your loved one has a lifetime of memories and wisdom to share. Capturing these stories now creates a lasting treasure for your entire family to enjoy for years to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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