HORIZON HOMECARE AND HOSPICE
Provider Information
- Address
- 11002 WEST PARK PLACE
MILWAUKEE, WI 53224 - Ownership Type
- Non-Profit
- Medicare Certified Since
- September 13, 1990
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 60 |
| Physicians | 1 |
| Volunteers | 15 |
148
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HORIZON HOMECARE AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Both supplied directly and through outside suppliers
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HORIZON HOMECARE AND HOSPICE compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
275
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.5%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.6%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits45.7%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45.5%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.7%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)96th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,049 · 15th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.1% of patients or more. Most hospices score above 90 percent.
- Pain screening99.2%
- Pain assessment99.6%
- Breathing difficulty screening99.3%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids99.2%
- Visits in the last days of life64.1%
- All care steps completed97.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia10%
- Heart and circulatory disease16%
- Lung and respiratory disease13%
- Stroke3%
- Other conditions29%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Milwaukee
Horizon Homecare and Hospice provides dedicated end-of-life support to families in Milwaukee, Wisconsin. They operate out of their office on West Park Place to serve the local community. Hospice is about comfort. It focuses on easing pain and improving the quality of life when a cure is no longer the main goal. This team works to make sure patients stay peaceful in their own homes. Choosing the right partner for this journey is a big decision. You need a team that listens closely and acts with kindness every single day.
About Horizon Homecare and Hospice
This provider has been Medicare-certified since September 1990. Being a non-profit organization, their focus remains on patient care rather than profits. That is a big deal when you look at the mission behind the medical services. Their long history shows they have deep roots in the Milwaukee area. Families often find comfort in choosing a group with decades of experience. It means they have seen it all and know how to handle tough moments. You should feel free to ask them about their specific experience with your loved one's condition. They are there to support you as much as they support the patient.
Quality Performance
Understanding Hospice Care in Milwaukee
Milwaukee has a range of hospice options for families to consider. Finding the right fit requires looking at both clinical skills and the personal connection you feel with the staff. Most providers here offer nurse visits, help with daily tasks, and emotional support for the whole family. But not every hospice operates the same way. Some are part of large hospital systems, while others are smaller, independent non-profits. The thing is, hospice is a team effort. You want a group that communicates clearly and keeps you in the loop. Take your time to compare how each provider handles after-hours calls. That is when you might need them the most.
What to Ask When Choosing a Hospice Provider
Talking to a provider can feel overwhelming. Keep these questions handy to help guide your chat. First, ask how quickly a nurse can get to your home if an emergency happens at night. That answer tells you a lot about their response time. Second, ask how they help the family cope with grief and stress. Hospice is for you, too. Third, ask about their experience with your loved one's specific illness. Do they have special training for it? Finally, ask how they handle medication changes. You want to know that your loved one will not be in pain. Getting clear answers helps you feel more confident in your choice.
Keep Your Family Stories Alive
Every life has a unique story worth saving. We make it easy to record and share memories with the people who matter most.
Preserve Your MemoriesOther Hospice Providers Nearby
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VITAS HEALTHCARE CORP MIDWEST
HEARTLAND HOSPICE MILWAUKEE
BY YOUR SIDE HOSPICE CARE
HOSPICE ALLIANCE
AGRACE HOSPICECARE
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.