HEARTLAND HOSPICE MILWAUKEE
Provider Information
- Address
- 10200 W INNOVATION DR SUITE 400
MILWAUKEE, WI 53226 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 14, 2000
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 15 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 2 |
40
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE MILWAUKEE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE MILWAUKEE compares to hospices nationwide.
10.9 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
92
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.9 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.9%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits61.1%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.5%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.1%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.5%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,715 · 64th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.5%
- Pain assessment93.6%
- Breathing difficulty screening95.6%
- Breathing difficulty treatment91%
- Treatment preferences discussed99.3%
- Beliefs and values discussed97.4%
- Bowel care for patients on opioids97.8%
- Visits in the last days of life72.3%
- All care steps completed88.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia15%
- Heart and circulatory disease20%
- Lung and respiratory disease8%
- Stroke22%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Heartland Hospice Milwaukee
Heartland Hospice Milwaukee serves families across the Milwaukee area from their office on Innovation Drive. They have provided hospice services since 2000. This agency holds accreditation from the Community Health Accreditation Partner, also known as CHAP. Accreditation means an outside group checked their work against high standards. It shows the agency wants to meet clear goals for patient care. Choosing a certified provider offers peace of mind for your loved one. You can find them in Milwaukee County, ready to help when you need support the most.
Agency Details
This is a for-profit hospice agency. They have been certified by Medicare for over two decades. Being a for-profit provider means they operate as a private business while still meeting federal rules. Families should look closely at how these agencies handle patient needs. A strong track record of Medicare certification suggests they follow standard health rules. CHAP accreditation adds another layer of oversight to their daily operations. This group reviews their policies to ensure they stay on track. Their team includes 40 staff members, such as 15 registered nurses and 2 physicians. Having a large nursing team helps them respond to patient needs quickly. It is a good idea to ask how they assign these staff members to each patient.
Quality Summary
What Is Hospice Care Like in Milwaukee?
Hospice care in Milwaukee focuses on comfort and dignity for patients near the end of life. Local teams typically bring care directly to the patient. This often happens in a private home or a care facility. Staff members work together to manage pain and provide emotional support for the whole family. Heartland Hospice Milwaukee employs a team of 15 registered nurses and 2 licensed practical nurses. They also have 2 physicians on staff to oversee medical plans. A large nursing team allows for more frequent check-ins. This helps the team adjust care plans if symptoms change. The goal is always to keep the patient as comfortable as possible. You should ask about their response times for urgent needs during the night or on weekends.
What to Ask When Choosing a Hospice Provider
- How does your team handle pain management after business hours?
- Can you tell me how many patients each nurse usually sees?
- How do you support family members who are grieving?
- What happens if my loved one needs to move to a different facility?
Asking these questions helps you compare different options in the area. Take your time. Write down the answers so you can look at them later. You deserve to feel good about your choice. A clear conversation now prevents confusion later on.
Preserve Precious Family Stories
Your family history is a gift. Capture memories and life lessons today to keep them safe for the years ahead.
Start Preserving MemoriesOther Hospice Providers Nearby
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COMPASSUS MILWAUKEE METRO
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