HospiceScout

HEARTLAND HOSPICE GREEN BAY

Provider Information

Address
1145 W MAIN AVE SUITE 205
DE PERE, WI 54115
Ownership Type
For-Profit
Medicare Certified Since
March 27, 2001

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Serving Your Family in De Pere

Heartland Hospice Green Bay provides compassionate end-of-life care to residents of Brown County. Located at 1145 W Main Ave in De Pere, this team focuses on comfort and quality of life. They help families manage symptoms while supporting emotional needs during a difficult time. Their goal is to honor the patient's wishes every single day. That is the heart of what they do. Whether you need help at home or in a facility, they bring expert care directly to your doorstep. It is about making sure your loved one feels safe and respected. The team works hard to keep families connected and informed throughout the entire journey. Choosing the right hospice is a big decision for any family. Having a local team nearby can make a world of difference for your peace of mind.

About HEARTLAND HOSPICE GREEN BAY

This provider has been Medicare certified since March 27, 2001. That is over two decades of experience serving the local community. They operate as a for-profit organization. Some families worry about what that means. But here is the thing: all hospice providers must follow strict federal rules to keep their certification. This keeps the standard of care high for everyone. They provide a full range of hospice services as defined by Medicare. This includes nurse visits, social work support, and chaplain services. They also provide medical equipment and supplies for the patient. You should feel free to ask them about their specific team in De Pere. Most families find that meeting the staff helps them feel much more comfortable with the process. They are there to walk beside you, not just to handle the medical side of things.

Quality Performance

Heartland Hospice Green Bay holds a 4 out of 5-star overall rating from Medicare. This includes a 4-star rating for their quality of care and a 4-star rating from patient families. These scores show a consistent commitment to meeting the needs of both patients and their loved ones.

Understanding Hospice Care in De Pere

Finding the right care in Brown County can feel like a heavy task. But you have options. Most people do not realize that hospice is not a place you go to die. Instead, it is a type of care that comes to you. It focuses on living as fully as possible until the very end. The providers in this area work with local hospitals and clinics to make sure care is seamless. This means your loved one gets the right medicine and support without any gaps. And the best part? The costs are almost always covered by Medicare. This removes a huge weight from your shoulders. You can focus on spending time together instead of worrying about bills or complex paperwork. That is exactly how it should be when you are caring for someone you love dearly.

What to Ask When Choosing a Hospice Provider

You should always feel empowered to ask questions before signing any papers. Start by asking how quickly a nurse can get to your home in an emergency. You want to know that someone is available 24/7 if things change suddenly. Another great question is how they handle pain management. Ask them to explain their process for keeping your loved one comfortable at all times. You should also ask about their volunteer services. Many families find that volunteers provide a special kind of comfort and companionship. Finally, ask how they communicate with the family. Will you have one main contact person? Knowing who to call makes a big difference. Do not be afraid to ask these questions. A good provider will be happy to answer them for you. They want you to feel confident in your choice.

Keep Their Stories Alive

Your loved one has a lifetime of memories and wisdom to share. Preserving these stories creates a lasting gift for your family to cherish for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.