HEARTLAND HOSPICE GREEN BAY
Provider Information
- Address
- 1145 W MAIN AVE SUITE 205
DE PERE, WI 54115 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 27, 2001
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 25 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 110 |
95
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE GREEN BAY reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE GREEN BAY compares to hospices nationwide.
10.5 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
123
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.5 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.4%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits72.3%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.9%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months61.2%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,214 · 67th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 80.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment98.2%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment98.1%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids98.1%
- Visits in the last days of life80.8%
- All care steps completed97.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia27%
- Heart and circulatory disease21%
- Lung and respiratory disease8%
- Stroke19%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Serving Your Family in De Pere
Heartland Hospice Green Bay provides compassionate end-of-life care to residents of Brown County. Located at 1145 W Main Ave in De Pere, this team focuses on comfort and quality of life. They help families manage symptoms while supporting emotional needs during a difficult time. Their goal is to honor the patient's wishes every single day. That is the heart of what they do. Whether you need help at home or in a facility, they bring expert care directly to your doorstep. It is about making sure your loved one feels safe and respected. The team works hard to keep families connected and informed throughout the entire journey. Choosing the right hospice is a big decision for any family. Having a local team nearby can make a world of difference for your peace of mind.
About HEARTLAND HOSPICE GREEN BAY
This provider has been Medicare certified since March 27, 2001. That is over two decades of experience serving the local community. They operate as a for-profit organization. Some families worry about what that means. But here is the thing: all hospice providers must follow strict federal rules to keep their certification. This keeps the standard of care high for everyone. They provide a full range of hospice services as defined by Medicare. This includes nurse visits, social work support, and chaplain services. They also provide medical equipment and supplies for the patient. You should feel free to ask them about their specific team in De Pere. Most families find that meeting the staff helps them feel much more comfortable with the process. They are there to walk beside you, not just to handle the medical side of things.
Quality Performance
Understanding Hospice Care in De Pere
Finding the right care in Brown County can feel like a heavy task. But you have options. Most people do not realize that hospice is not a place you go to die. Instead, it is a type of care that comes to you. It focuses on living as fully as possible until the very end. The providers in this area work with local hospitals and clinics to make sure care is seamless. This means your loved one gets the right medicine and support without any gaps. And the best part? The costs are almost always covered by Medicare. This removes a huge weight from your shoulders. You can focus on spending time together instead of worrying about bills or complex paperwork. That is exactly how it should be when you are caring for someone you love dearly.
What to Ask When Choosing a Hospice Provider
You should always feel empowered to ask questions before signing any papers. Start by asking how quickly a nurse can get to your home in an emergency. You want to know that someone is available 24/7 if things change suddenly. Another great question is how they handle pain management. Ask them to explain their process for keeping your loved one comfortable at all times. You should also ask about their volunteer services. Many families find that volunteers provide a special kind of comfort and companionship. Finally, ask how they communicate with the family. Will you have one main contact person? Knowing who to call makes a big difference. Do not be afraid to ask these questions. A good provider will be happy to answer them for you. They want you to feel confident in your choice.
Keep Their Stories Alive
Your loved one has a lifetime of memories and wisdom to share. Preserving these stories creates a lasting gift for your family to cherish for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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MOMENTS HOSPICE OF MILWAUKEE
REGIONAL HOSPICE SERVICES
HOSPICE ALLIANCE
HEARTLAND HOSPICE MADISON
AMEDISYS HOSPICE OF MILWAUKEE
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.