HEARTLAND HOSPICE GREEN BAY
Provider Information
- Address
- 1145 W MAIN AVE SUITE 205
DE PERE, WI 54115 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 27, 2001
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 25 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 110 |
95
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE GREEN BAY reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE GREEN BAY compares to hospices nationwide.
10.5 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
123
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.5 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.4%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits72.3%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.9%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months61.2%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,214 · 67th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 80.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment98.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment96.9%
- Treatment preferences discussed100%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids97.9%
- Visits in the last days of life80.8%
- All care steps completed97.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia27%
- Heart and circulatory disease21%
- Lung and respiratory disease8%
- Stroke19%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Heartland Hospice Green Bay
Heartland Hospice Green Bay serves families throughout De Pere and the surrounding Brown County area. They operate as a freestanding hospice provider. The team has been certified by Medicare since early 2001. This provider holds accreditation from CHAP. That organization sets high standards for health care quality. It shows they meet strict national rules for how they treat people.
Provider Details
This hospice operates as a for-profit organization. They employ 95 people to support their mission. This includes 25 registered nurses and 3 licensed practical nurses. They also work with 110 volunteers who offer extra help. Accreditation matters because it proves they follow best practices for safety. Families should know that this provider maintains strong marks in recent quality reviews. Their care ratings and patient survey results are both above average. They have a solid history of serving this community for over two decades now.
Quality of Care
What Is Hospice Care Like in De Pere?
Hospice care in Wisconsin focuses on comfort and dignity during a serious illness. The team comes to wherever you call home. They manage pain and provide emotional support for the whole family. In De Pere, local providers like this one offer a team-based approach. You get access to 25 registered nurses plus a large group of trained volunteers. They work together to make sure someone is always there to listen. That is a big help. The goal is to keep things simple and peaceful for your loved one. They handle the medical details so you can focus on being a family member again.
What to Ask When Choosing a Hospice Provider
Choosing care is a major step. You should feel comfortable with the team you pick. Start by asking how quickly a nurse can reach your home during an emergency. It is also wise to ask how they handle pain management changes at night or on weekends. Ask how many staff members live near your area. Finally, ask what specific tasks their volunteers can help with during the week. Getting clear answers helps you feel ready. Take your time with these questions. You deserve to know how they will support your unique situation every single day.
Preserve Your Family Stories
Your loved one has a lifetime of memories. Recording these stories now creates a lasting gift for your children and grandchildren.
Start RecordingOther Hospice Providers Nearby
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
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How to Choose a Hospice Provider: A Family’s Complete Guide
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Understanding Hospice Levels of Care: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.