HospiceScout

ENCOMPASS HEALTH HOSPICE

For-ProfitHome Health Agency

Provider Information

Address
800 JASMINE STREET, SUITE 2
OMAK, WA 98841
Ownership Type
For-Profit
Medicare Certified Since
September 19, 2000

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ENCOMPASS HEALTH HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)0
Physicians1

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ENCOMPASS HEALTH HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ENCOMPASS HEALTH HOSPICE compares to hospices nationwide.

11.9 minutes

of nurse care per routine home care day, on average

That is the 46th percentile among hospices nationally. The national median is about 12 minutes.

13

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.9 min

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends3.6%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life76.9%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits46.5%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.3%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months21.7%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.3%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$10,992 · 14th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 28.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life28.2%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer52%
  • Other conditions14%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

ENCOMPASS HEALTH HOSPICE

ENCOMPASS HEALTH HOSPICE serves patients and their families in Omak, Washington. They provide end-of-life care services out of their office on Jasmine Street. This agency has been certified by Medicare to provide hospice care since September of 2000. Their team works to support those facing life-limiting illnesses in Okanogan County. Finding the right support can make a major difference during this time.

About ENCOMPASS HEALTH HOSPICE

ENCOMPASS HEALTH HOSPICE operates as a for-profit organization. They have maintained their Medicare certification for over two decades. This history shows a long commitment to meeting federal safety and quality standards for hospice care. Medicare certification means they follow strict rules about how they care for patients. These rules cover everything from medical services to how they manage pain. Families should know that this provider meets the standards required for public funding. Being a for-profit agency means they manage their own resources to deliver these services. They focus on meeting the needs of the local Omak community. You should always feel free to ask them about their specific experience with your situation. It is a good idea to learn exactly how their team will assist your loved one each day.

Quality Performance

This provider holds strong marks for their quality of care. They have earned high ratings from the Centers for Medicare and Medicaid Services for their performance. These scores show they consistently meet quality goals for their patients.

What Is Hospice Care Like in OMAK?

Hospice care in Omak focuses on comfort and quality of life for the patient. A team of experts comes together to manage symptoms and provide emotional support. At ENCOMPASS HEALTH HOSPICE, the staff includes five dedicated members. This team features two registered nurses and one physician. These professionals work together to create a plan that fits the specific medical needs of your family member. They offer care in the home setting. This allows patients to stay in familiar surroundings while getting the help they need. The team monitors the patient closely. They make changes to the care plan as conditions evolve. Having a doctor and nurses involved ensures that medical decisions remain front and center. This approach helps families focus on spending time with their loved ones instead of worrying about logistics.

What to Ask When Choosing a Hospice Provider

Selecting a hospice provider is a significant step for any family. You should gather as much information as possible before you decide. Start by asking how the team handles pain management and after-hours emergencies. It is smart to ask how often the nurses visit the home. You might also ask how they coordinate with the family doctor. Another good question is how they support family members with grief and stress. Ask about their plan for responding to sudden changes in a patient's health. You deserve clear answers about how they will keep your loved one comfortable and safe. Take your time to get the details you need. This helps you make a choice that fits your specific situation and values.

Preserve Your Family Stories

Capture the life stories and memories of your loved ones in a way that lasts for future generations to enjoy.

Start Preserving

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