ASCEND HOSPICE
Provider Information
- Address
- 10571 TELEGRAPH ROAD, SUITE 203
GLEN ALLEN, VA 23059 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 28, 2009
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 2 |
| Volunteers | 10 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ASCEND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ASCEND HOSPICE compares to hospices nationwide.
10.7 minutes
of nurse care per routine home care day, on average
That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.
63
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.7 min
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.8%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.1%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits66.3%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.9%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,116 · 51st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed99.5%
- Beliefs and values discussed98.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life84%
- All care steps completed98%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia48%
- Heart and circulatory disease10%
- Lung and respiratory disease8%
- Stroke5%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Ascend Hospice
Ascend Hospice provides compassionate end-of-life care in Glen Allen, Virginia. They offer comfort and support for patients and their families during difficult times. Their team works hard to manage pain and improve quality of life. They focus on the physical, emotional, and spiritual needs of those they serve. Families in Hanover County can rely on their professional guidance. They are located on Telegraph Road and serve the local community with dedicated hospice services.
About ASCEND HOSPICE
ASCEND HOSPICE is a for-profit hospice provider. They have been Medicare certified since May 28, 2009. This long history shows their commitment to meeting federal safety and quality standards. Choosing a provider with years of experience can give families peace of mind. They follow strict rules to ensure patients get the right care. Families should know that hospice care is about comfort, not a cure. This provider focuses on making sure patients stay as comfortable as possible. They work with a team of doctors, nurses, and aides. These professionals visit patients wherever they call home. They aim to help families navigate the challenges of a terminal illness with grace. Being a Medicare-certified agency means they must meet high standards for care and patient rights. This provides a level of trust for families looking for help in Glen Allen.
Quality Performance
Understanding Hospice Care in GLEN ALLEN
Hospice care in Glen Allen is designed to support families when a loved one is facing a serious illness. It is not just about medical care. It is about living each day with dignity and comfort. Many families find that hospice care helps them spend more time together. It relieves the burden of medical tasks. You can get help with pain, symptoms, and emotional support. Hospice teams are experts in managing the hard parts of serious illness. They offer services in the patient's home, assisted living, or nursing homes. Local providers like ASCEND HOSPICE are part of a larger network of support in Virginia. They help families understand what to expect. They provide resources to help with grief and loss. Choosing the right care is a big decision. It is important to feel comfortable with the team you choose.
What to Ask When Choosing a Hospice Provider
It is normal to feel overwhelmed when picking a hospice provider. Take your time to find the right fit. Here are some questions to ask during your search:
- How quickly can your team come to the house if there is a crisis?
- What support do you offer to family caregivers who need a break?
- How do you handle pain and symptom control for your patients?
- Can you tell me how your team will communicate with my family about changes in care?
Asking these questions will help you feel more confident in your choice. You deserve a team that listens to your concerns. A good hospice provider will be happy to answer all your questions. They want you to feel secure and supported. Do not be afraid to ask for clarity. Your comfort and your loved one's comfort are the top priorities.
Preserve Your Family's Precious Stories
During this meaningful time, capturing your loved one's memories can be a gift for future generations. Learn how to record their life stories and keep your family history alive.
Start Preserving MemoriesOther Hospice Providers Nearby
BRIDGE HOSPICE
MEDI HOME HOSPICE - RICHMOND
LEGACY HOSPICE & PALLIATIVE CARE
@HEART HOSPICE
BLUE RIDGE HOSPICE, INC
RIVERSIDE HOSPICE
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.