HospiceScout

ATHC - HOSPICE, LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
131 TEMPLE LAKE DR; STE 2
COLONIAL HEIGHTS, VA 23834
Ownership Type
For-Profit
Medicare Certified Since
March 19, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ATHC - HOSPICE, LLC
RoleStaff Count
Registered Nurses (RN)2
Volunteers1

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ATHC - HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ATHC - HOSPICE, LLC compares to hospices nationwide.

12.5 minutes

of nurse care per routine home care day, on average

That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.

83

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.5 min

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.1%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.2%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits30.4%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care2.4%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months58.8%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.5%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.7%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,829 · 55th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 70.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening99.7%
  • Breathing difficulty treatment98.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.7%
  • Bowel care for patients on opioids96.6%
  • Visits in the last days of life70.1%
  • All care steps completed98.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer18%
  • Dementia40%
  • Heart and circulatory disease17%
  • Lung and respiratory disease7%
  • Stroke9%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About ATHC - HOSPICE, LLC

ATHC - HOSPICE, LLC provides hospice care for families in Colonial Heights, Virginia. They operate as a freestanding hospice and have been certified by Medicare since early 2019. Their team works to support patients with serious illnesses through a dedicated approach to end of life care. The agency holds accreditation from the Accreditation Commission for Health Care, or ACHC. This organization reviews hospice agencies to ensure they meet high standards for safety and service. Choosing an accredited provider means a group has chosen to undergo extra checks to verify their work meets national benchmarks. It is a sign they value accountability in their operations. This provider is a for-profit agency that serves residents in the Chesterfield area. They offer a specific level of care focused on the comfort of the patient and the needs of their loved ones during this time.

Quality and Care Standards

Quality of care is a primary concern for any family looking for hospice services. This provider maintains strong marks across several areas tracked by Medicare. They earned high marks for their quality of care based on the federal hospice index. Patients and their families also reported high satisfaction levels in recent surveys. These surveys look at how well the staff explains things and how they manage pain or comfort. Their status as an accredited agency further supports their commitment to these standards. It is one way to verify that a provider follows set rules for clinical practice and patient safety. When you look at their profile, you see a history of consistent performance in these areas. You should feel comfortable asking them about their specific processes for patient care. They have a small team of six total employees, including two registered nurses and one volunteer, to carry out these duties.

Quality Overview

This provider holds high quality of care and patient satisfaction ratings. Their ACHC accreditation shows they meet national standards for safety and service.

What Is Hospice Care Like in COLONIAL HEIGHTS?

Hospice care in this area centers on comfort and family support. Teams visit patients where they live to manage symptoms and provide emotional help. You can expect a team to include nurses, aides, and volunteers who work together. At this agency, the staff includes two registered nurses and one volunteer who coordinate care. They help patients stay in familiar surroundings while receiving medical support. This approach helps reduce the need for hospital trips. The goal is to improve the quality of each day. Local hospice teams understand the needs of the Chesterfield community. They work to coordinate with doctors and families to create a clear plan. If you need specific support, you should ask how the team manages after-hours calls. Most agencies have staff available at all times for urgent needs. That is how they keep patients comfortable at home.

What to Ask When Choosing a Hospice Provider

Picking the right hospice team takes time and good questions. You should ask how many patients their nurses typically manage at one time. This helps you understand how much attention your family member will receive. Ask about their process for handling emergency calls on nights or weekends. It is also wise to learn how they help families cope with grief after a loss. Ask them what specific support they offer for caregivers who are tired. Do not be afraid to ask about their experience with specific health conditions. You need to know if they have the right skills for your situation. Finally, ask how they share updates with your primary doctor. Clear communication keeps everyone on the same page. Take notes during your talk so you can compare your options later. You deserve to feel confident in the team you choose for your loved one.

Preserve Your Family Stories

Your loved one has a lifetime of memories. We offer tools to help you record and save these stories for future generations.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.