HospiceScout

VNH - VISITING NURSE & HOSPICE - VERMONT & NEW HAM

OtherHome Health Agency

Provider Information

Address
88 PROSPECT STREET
WHITE RIVER JUNCTION, VT 05001
Ownership Type
Other
Medicare Certified Since
February 2, 1990

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VNH - VISITING NURSE & HOSPICE - VERMONT & NEW HAM
RoleStaff Count
Registered Nurses (RN)25
Physicians1

71

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VNH - VISITING NURSE & HOSPICE - VERMONT & NEW HAM reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VNH - VISITING NURSE & HOSPICE - VERMONT & NEW HAM compares to hospices nationwide.

13.9 minutes

of nurse care per routine home care day, on average

That is the 67th percentile among hospices nationally. The national median is about 12 minutes.

47

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.9 min

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.4%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.9%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits53.6%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.7%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months17.4%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.3%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice10.9%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,327 · 30th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 80.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment99.3%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life80.2%
  • All care steps completed99.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer40%
  • Dementia19%
  • Heart and circulatory disease19%
  • Lung and respiratory disease8%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care at VNH

VNH - Visiting Nurse & Hospice - Vermont & New Hampshire provides essential end-of-life support in White River Junction. They serve families throughout the Windsor County region with dedicated care teams. Their mission centers on comfort, dignity, and personal choice for patients facing serious illness. It is a local resource focused on keeping people at home where they feel most at peace. When life changes, having a trusted partner nearby matters. This provider brings professional nursing and emotional support right to your door. They understand the unique needs of neighbors in Vermont and New Hampshire. You can reach their team at (802) 478-7125 to discuss options for your loved ones. Choosing hospice is a big decision. Finding the right support makes the transition much easier for everyone involved. They are ready to listen and help you plan the next steps with kindness.

About VNH - Visiting Nurse & Hospice

This agency operates as an 'Other' ownership type, which is common for many community-based nonprofits in this field. They have been Medicare certified since February 2, 1990. That is over three decades of service to the local community. Experience like that builds deep trust with area doctors and families. They follow strict federal standards to ensure patients get high-quality care. This longevity shows a strong commitment to the region. Families often look for providers with a long track record because it suggests stability. When you choose an established agency, you gain the benefit of their long-term relationships with local hospitals and clinics. The team has seen many changes in healthcare over the years. But their focus on patient comfort has stayed the same. You are getting a partner with deep roots in Vermont and New Hampshire. They know the area well and work to make sure no one feels alone during this journey.

High Quality Standards

VNH earns a strong 4.5 out of 5 stars for overall quality. This rating comes from the CMS Hospice Care Index, which measures how well they manage pain and follow clinical rules. Patients also give them a 4 out of 5 rating for satisfaction. This means most families feel heard and respected by the staff.

Understanding Hospice Care in White River Junction

Hospice is not about giving up. It is about choosing comfort over hospital trips. In White River Junction, providers like VNH focus on managing pain so you can spend quality time with family. Most care happens in your own home. Sometimes, it takes place in a nursing home or a special facility. The main goal is to improve your quality of life every single day. The team includes nurses, doctors, and social workers. They work together to handle medical needs and emotional struggles. What most people don't realize is that hospice also supports the family. They offer grief counseling and help with daily tasks. It is a team approach to a very personal journey. You don't have to face these tough moments by yourself. Having extra hands and hearts in the room changes everything. It turns a scary time into a period of peace and connection for the whole family.

What to Ask When Choosing a Hospice Provider

Picking a hospice agency feels like a heavy task. It should be. Here are a few simple questions to help you feel confident in your choice. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is just a phone call away. Second, ask how they manage pain and other symptoms. You want a clear plan for keeping your loved one comfortable. Third, ask how they support the family after the patient passes away. Grief support is a huge part of the process. Finally, ask if they have volunteers who can sit with your loved one. Sometimes, just having a friendly person to talk to makes a world of difference. Write these down before you call. It helps you stay focused when emotions run high. Trust your gut feeling during these talks. You deserve a team that listens to your specific needs.

Keep Your Family Stories Alive

The moments you share today are the memories your family will hold onto forever. Capture these stories in a private, simple way to ensure they are never forgotten.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.