VNA & HOSPICE OF SOUTHWEST REGION, INC.
Provider Information
- Address
- 7 ALBERT CREE DRIVE
RUTLAND, VT 05701 - Ownership Type
- Non-Profit
- Medicare Certified Since
- February 19, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 18 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 4 |
50
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VNA & HOSPICE OF SOUTHWEST REGION, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VNA & HOSPICE OF SOUTHWEST REGION, INC. compares to hospices nationwide.
10 minutes
of nurse care per routine home care day, on average
That is the 25th percentile among hospices nationally. The national median is about 12 minutes.
79
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10 min
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits64.9%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.7%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40.9%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.6%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.4%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,137 · 24th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 60.8% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids98.3%
- Visits in the last days of life60.8%
- All care steps completed99.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer34%
- Dementia16%
- Heart and circulatory disease22%
- Lung and respiratory disease8%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Rutland
VNA & Hospice of Southwest Region, Inc. provides dedicated hospice care to families in Rutland, Vermont. They offer comfort and support to patients facing life-limiting illnesses. Their team focuses on managing pain and improving quality of life. They serve residents across the Rutland area from their office on Albert Cree Drive. Families can count on their professional staff for expert end-of-life care. They aim to bring peace and dignity to every patient they serve. This provider is a local choice for those seeking end-of-life support in the community. Their commitment to care helps families during very difficult times. You can reach their team at (802) 775-0568 to learn more about how they help patients. They are ready to answer your questions and provide the guidance your family needs today.
About VNA & HOSPICE OF SOUTHWEST REGION, INC.
This hospice provider operates as a non-profit organization. Non-profit hospice agencies often focus on community service and patient needs. They have been Medicare certified since February 19, 1992. This long history shows they have experience in meeting federal quality standards. Families should know that choosing a certified provider is an important first step. Medicare certification means they follow strict rules for safety and care. You can feel confident knowing they have served the region for many years. Their team understands the unique needs of patients and their loved ones. They work hard to provide consistent and reliable support to all families. When you choose this provider, you are choosing an organization with a deep history in Vermont. Their long-standing presence helps ensure stability for those in their care. It is helpful to research a provider's background before making a final decision for your family member.
Quality of Care Summary
Understanding Hospice Care in RUTLAND
Hospice care in Rutland focuses on comfort rather than a cure. The goal is to help patients live their final days with peace. Care teams include nurses, doctors, and social workers. They visit patients at home or in other care settings. They provide medical equipment and help manage symptoms like pain or anxiety. Hospice also offers emotional support for the entire family. It is a team effort designed to make a hard time a bit easier. Many people in Vermont choose hospice to stay in their own homes. This allows patients to be surrounded by familiar things and loved ones. You do not have to walk this path alone. Local providers are here to guide you through the process of choosing care. They understand the local community and the resources available in Rutland County. Hospice is about making every moment count for your loved one.
What to Ask When Choosing a Hospice Provider
Choosing a hospice agency is a big decision for any family. You should feel comfortable with the people you choose. Here are a few important questions to ask during your search:
- How quickly can your team arrive if my loved one has an emergency?
- What specific services do you offer to support family caregivers at home?
- How do you handle pain management and symptom control for your patients?
- Can you explain how your team will communicate with our family doctor?
Asking these questions helps you understand how a provider will fit your needs. Do not be afraid to ask for more information. A good provider will be happy to explain their process. They should listen to your concerns with patience and care. Your goal is to find a team that makes you feel heard and supported. Trust your instincts when you talk to them. The right agency will make you feel like a priority during this time.
Preserve Your Family Stories
This time is precious. We help families save their most important memories and stories for future generations to cherish forever.
Start Preserving MemoriesOther Hospice Providers Nearby
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VNH - VISITING NURSE & HOSPICE - VERMONT & NEW HAM
CALEDONIA HOME HEALTH CARE
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Hospice vs Palliative Care: Understanding the Difference
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Hospice at Home vs. Inpatient: Choosing the Right Care
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.