VALEO HOSPICE OREM
Provider Information
- Address
- 268 EAST 930 SOUTH
OREM, UT 84058 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 9, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 1 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VALEO HOSPICE OREM reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VALEO HOSPICE OREM compares to hospices nationwide.
16.4 minutes
of nurse care per routine home care day, on average
That is the 84th percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.4 min
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.1%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.1%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits16.7%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.3%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months20%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.7%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,343 · 35th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.5% of patients or more. Most hospices score above 90 percent.
- Pain screening92.3%
- Pain assessment93.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed96.2%
- Bowel care for patients on opioids100%
- Visits in the last days of life72.5%
- All care steps completed86.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia34%
- Heart and circulatory disease17%
- Other conditions24%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Valeo Hospice Orem
Valeo Hospice Orem provides end-of-life care for families in Orem, Utah. They focus on comfort and support for patients facing a life-limiting illness. Their team works to manage pain and help families find peace during a difficult season. You will find their office at 268 East 930 South in Utah County. Choosing a hospice provider is a deeply personal decision. It helps to know exactly who is serving your community. Valeo Hospice has been a part of the local healthcare landscape for many years. They aim to provide physical and emotional comfort when it matters most. Getting the right support can change everything for a patient. That is why we look closely at their service records and ratings. If you live in the Orem area, this provider is one of the options you might consider for your loved one.
About Valeo Hospice Orem
Valeo Hospice Orem operates as a for-profit provider. They have been Medicare certified since October 9, 2003. That is over two decades of experience in the hospice field. That is a big deal. Medicare certification means they follow strict federal rules to ensure quality care. Families should know that being for-profit does not change their commitment to the Medicare standards. They still must meet the same quality benchmarks as non-profit groups. The thing is, every hospice is different in how they manage their daily care. You should always ask about how they handle specific needs like pain management or spiritual support. Their long history in the Orem community shows they have served many neighbors over the years. Understanding their background helps you feel more confident in your choice. It is about finding a team that aligns with your family values and your specific medical needs.
Quality Performance
Understanding Hospice Care in Orem
Hospice care in Utah County is designed to help patients live fully until the end. It is not about giving up. It is about shifting the focus to comfort and quality of life. Most care happens right in your own home. A hospice team usually includes nurses, aides, and social workers. They visit regularly to check on the patient and support the family. And yes, they provide all the medical supplies needed for care. That includes things like hospital beds and medicine for comfort. The goal is to keep the patient in a familiar place surrounded by loved ones. In Orem, you have access to several providers, but the team you pick will be your primary partner. They become an extension of your family during this time. Make sure you feel comfortable with the people who will be walking through your front door. It makes all the difference in the world.
What to Ask When Choosing a Hospice Provider
Choosing a provider is hard. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7, not just during business hours. Ask how they handle pain and other tough symptoms. A good provider will have a clear plan for keeping your loved one calm and comfortable. Next, ask about their volunteer program. Volunteers can offer a break for family caregivers, which is so important. Finally, ask what makes them different from other local providers. You want a team that listens to your specific wishes. Do they offer extra support for grief? Do they have a specific philosophy on care? Trust your gut feeling after you talk to them. The right team will make you feel heard and respected. Do not feel rushed to pick someone until you have all your questions answered.
Preserve Your Family Stories
This time is precious. We can help you capture the memories and wisdom of your loved ones to keep their legacy alive for future generations.
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