UTAH HOSPICE
Provider Information
- Address
- 362 WEST CENTER STREET
OREM, UT 84057 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 25, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 14 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
41
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what UTAH HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how UTAH HOSPICE compares to hospices nationwide.
12.8 minutes
of nurse care per routine home care day, on average
That is the 56th percentile among hospices nationally. The national median is about 12 minutes.
116
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.8 min
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.1%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.3%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits37%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.6%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months55.7%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.7%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,875 · 55th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98.8%
- Breathing difficulty screening99.5%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids99.6%
- Visits in the last days of life66.7%
- All care steps completed97.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia20%
- Heart and circulatory disease37%
- Lung and respiratory disease9%
- Stroke5%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Utah Hospice
Utah Hospice serves families in Orem, Utah. They provide end of life care for those who need comfort and support. This provider has been certified by Medicare since October 2011. They hold accreditation from the Accreditation Commission for Health Care, also known as ACHC. This badge shows they meet high standards for safety and quality. It is a sign of trust for families in the area. They operate as a for-profit hospice agency. Choosing the right care team is a big decision for your loved ones. This agency is one option for residents living in Utah County.
Understanding Utah Hospice
Utah Hospice is a freestanding agency. Being freestanding means they focus only on hospice care. They do not run a hospital or a nursing home. This can be a benefit for families who want specialized attention. The agency is accredited by the ACHC. This group checks to see if the hospice follows strict rules for patient care. They look at medical records and staff training. It is a big deal to have this seal of approval. The agency employs 41 people in total. This group includes 14 registered nurses and 2 licensed practical nurses. They also have one physician on staff to oversee care plans. That is a good balance of medical experts to help with complex symptoms. Their team works to keep patients comfortable at home.
Hospice Care in Orem
Finding the right care in Orem requires looking at more than just a name. You want a team that responds fast when pain levels change. Utah Hospice has a team of 14 registered nurses. This is a strong number for a team of 41 total employees. Nurses are often the primary contact for families during the day. They handle medication changes and talk with doctors. Having a doctor on staff also helps when medical choices get hard. The thing is, hospice is about more than medicine. It is about keeping your loved one happy and at peace. You should look for a team that listens to your specific needs. Ask how they handle weekend calls or emergencies during the night. A good hospice team makes you feel like you are not alone in this process.
What to Ask When Choosing a Provider
Talk to a few agencies before you sign any papers. It helps to be prepared with a list of questions. Here are a few things to ask every provider you call. First, ask how many nurses they have available for after-hours visits. You need to know who will show up at 2:00 AM if your loved one is in pain. Second, ask how they handle changes to the care plan. You want to know if you have a say in the daily schedule. Third, ask about their experience with your specific diagnosis. Some agencies have more practice with certain health issues than others. Finally, ask what their plan is if a patient needs to go to the hospital. You should feel comfortable with their answers. Take your time with this choice.
Preserve Your Family Story
Your loved one has a lifetime of memories. We can help you record their stories and wisdom for future generations to cherish.
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