HospiceScout

HEART TO HEART HOSPICE OF THE RIVERBEND, LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
668 WEST BRAZOS AVE
WEST COLUMBIA, TX 77486
Ownership Type
For-Profit
Medicare Certified Since
September 27, 2018

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HEART TO HEART HOSPICE OF THE RIVERBEND, LLC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)0
Volunteers0

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF THE RIVERBEND, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF THE RIVERBEND, LLC compares to hospices nationwide.

1

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Heart to Heart Hospice of the Riverbend, LLC

Heart to Heart Hospice of the Riverbend, LLC serves the community of West Columbia, Texas. This provider offers end of life care services to residents in Brazoria County. They have been certified by Medicare since September 2018. The agency holds accreditation from the Accreditation Commission for Health Care, also known as ACHC. This organization sets high standards for care and safety. It shows a clear commitment to meeting national quality benchmarks. Families looking for care in West Columbia will find this provider operates as a for-profit hospice agency. They focus on meeting the needs of patients throughout the region.

About HEART TO HEART HOSPICE OF THE RIVERBEND, LLC

This agency is a freestanding hospice provider. They operate as a for-profit business entity. Being accredited by the ACHC means they undergo regular reviews to ensure they follow strict rules for patient care. These reviews cover everything from medical records to how they manage pain for patients. Most families should know that accreditation is a voluntary step. It goes beyond the basic requirements set by the state or federal government. Having this stamp of approval demonstrates that the agency chooses to hold itself to a higher bar. They have been active in the Medicare program for several years now. This experience helps them understand the complex needs of families during a difficult time. They keep a small team of five employees to manage their daily operations. This includes two registered nurses who provide direct care to those they serve.

Quality Ratings Note

Official quality ratings for this provider are not yet available from CMS. However, their ACHC accreditation serves as an independent mark of their commitment to high standards.

What Is Hospice Care Like in WEST COLUMBIA?

Hospice care in West Columbia focuses on comfort and quality of life. The goal is to support patients where they live. This might be a private home or a care facility in the area. The team at Heart to Heart Hospice of the Riverbend, LLC includes two registered nurses. These professionals monitor symptoms and adjust care plans as needs change. They do not have licensed practical nurses or volunteers on staff. This means the clinical team handles the primary medical oversight. The staff works closely with the patient and their family to manage pain. They also address emotional needs throughout the process. Every hospice agency in Texas must follow federal rules. These rules ensure that care is consistent across the state. You can expect the team to visit on a regular schedule. They also provide support for caregivers who need a break or guidance.

What to Ask When Choosing a Hospice Provider

Selecting a hospice team is a big decision. You should feel comfortable with the people entering your home. Start by asking how they handle after-hours emergencies. You need to know exactly who to call at night. Ask how quickly a nurse can arrive if a sudden problem occurs. It is also good to ask about their experience with specific health conditions. Do they have expertise in the primary illness your loved one is facing? Ask about their approach to managing pain and other symptoms. Finally, ask how they support family members. Do they provide grief counseling or other resources? Getting clear answers helps you make an informed choice. It gives you peace of mind to know what to expect. Take your time with these questions. You deserve to feel confident in the care provided to your family.

Preserve Your Family Stories

Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture these memories for future generations.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.