HospiceScout

HOPESTONE HOSPICE & PALLIATIVE CARE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
8900 EF LOWRY EXPRESSWAY, SUITE 102D
TEXAS CITY, TX 77591
Ownership Type
For-Profit
Medicare Certified Since
November 5, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOPESTONE HOSPICE & PALLIATIVE CARE
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOPESTONE HOSPICE & PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOPESTONE HOSPICE & PALLIATIVE CARE compares to hospices nationwide.

10.9 minutes

of nurse care per routine home care day, on average

That is the 34th percentile among hospices nationally. The national median is about 12 minutes.

31

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.9 min

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.4%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life83.5%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits79.5%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care16.7%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months20%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice6.7%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,658 · 17th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 53.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening95.1%
  • Pain assessment90.7%
  • Breathing difficulty screening95.6%
  • Breathing difficulty treatment92.2%
  • Treatment preferences discussed92.4%
  • Beliefs and values discussed83.6%
  • Bowel care for patients on opioids94.3%
  • Visits in the last days of life53.2%
  • All care steps completed72.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia32%
  • Heart and circulatory disease13%
  • Stroke14%
  • Other conditions24%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Hopestone Hospice & Palliative Care

Hopestone Hospice & Palliative Care serves families in Texas City, Texas. This provider offers end of life support and comfort care for patients with serious illnesses. They hold accreditation from the Accreditation Commission for Health Care. This status proves they meet high standards for medical care. It is a sign of their commitment to quality. The team works from their office on Ef Lowry Expressway to help local patients. They focus on managing symptoms and improving quality of life for those they serve.

About the Provider

This hospice is a for-profit organization. They have been certified by Medicare since late 2013. That is over a decade of service in Galveston County. Accreditation by the Accreditation Commission for Health Care means an outside group checked their work. These experts look at clinical safety and patient rights. They verify that the agency follows strict federal rules. Families should know that this oversight ensures the care team follows best practices. It means someone keeps a close eye on their performance. The goal is to keep care safe and effective for every person. You can feel better knowing they passed these regular, tough reviews. It shows they take their responsibilities to the community seriously.

Quality Performance

This provider holds strong marks for their quality of care. Their high standing is supported by both their official accreditation and positive results on the CMS Hospice Care Index.

What Is Hospice Care Like in Texas City?

Hospice care in this area focuses on comfort. It helps patients live as well as possible for as long as they can. The care team includes one registered nurse and one licensed practical nurse. These professionals work together to manage pain and other difficult symptoms. They visit patients where they live. Sometimes that is a private home. Other times it is a nursing facility. The staff size is eight people in total. This small team allows for more personal attention to each patient. They help families handle the medical side of care. This lets you focus on spending time with your loved one. It is about making the remaining days count. The goal is to provide peace and dignity for everyone involved.

What to Ask When Choosing a Hospice Provider

Picking the right care team takes time. You should ask questions to see if they fit your needs. Start by asking how quickly a nurse can get to your home in an emergency. Ask about the specific services they offer on nights and weekends. It is also good to ask how they handle pain management and medicine changes. You might also ask if they have experience with your loved one's specific illness. Finally, ask what kind of support they offer to family members after a loss. Do not be afraid to ask for clear answers. Good providers will be happy to explain their process to you. You deserve to feel informed and ready before making any decisions.

Keep Family Memories Alive

Your loved one has a story that deserves to be remembered. We provide tools to help you record and save these important life moments for your family.

Preserve Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.