BETTER CARE MATTERS
Provider Information
- Address
- 1225 25TH STREET NORTH SUITE 100 A
TEXAS CITY, TX 77590 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 25, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 2 |
| Volunteers | 1 |
24
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BETTER CARE MATTERS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BETTER CARE MATTERS compares to hospices nationwide.
8.8 minutes
of nurse care per routine home care day, on average
That is the 14th percentile among hospices nationally. The national median is about 12 minutes.
185
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.8 min
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.8%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life63.9%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits97.6%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.8%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months56.7%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.7%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$44,685 · 99th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 27.6% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment98.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life27.6%
- All care steps completed97.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer5%
- Dementia8%
- Heart and circulatory disease60%
- Lung and respiratory disease25%
- Other conditions7%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Better Care Matters in Texas City
Better Care Matters operates as a freestanding hospice provider serving families in Texas City, Texas. They offer end-of-life care services to support patients and their loved ones during difficult times. This provider has earned accreditation from the Accreditation Commission for Health Care, also known as ACHC. This status shows they meet specific national standards for hospice care. Their team works out of their office on 25th Street North. They focus on delivering medical and emotional support to the local Galveston County community. Choosing the right hospice is a major decision for any family. Having a clear record of safety and quality helps families feel more secure in their choice. This provider has been part of the Medicare program since the spring of 2021. Their goal is to provide comfort when patients need it most.
About Better Care Matters
Better Care Matters is a for-profit hospice organization. They have maintained Medicare certification for several years. The ACHC accreditation they hold is a rigorous process where independent experts check the quality of care provided. These experts look at how the staff manages pain, how they communicate with families, and how they keep records. It is a mark of high standards in the healthcare industry. The team consists of 24 employees. This group includes four registered nurses, three licensed practical nurses, and two physicians. They also have one volunteer on their roster. This mix of staff allows them to handle both medical needs and personal comfort. Families should know that this provider meets the federal requirements set by the government for hospice care. They strive to maintain these standards every single day. That is the main goal of their work in Texas City.
Quality Performance
What Is Hospice Care Like in Texas City?
Hospice care in Texas City focuses on comfort rather than a cure. It brings specialized care directly to the patient at home or in a facility. The staff manages symptoms like pain and shortness of breath. They also provide emotional support to the whole family. Better Care Matters uses a team approach to reach these goals. Their staff of nurses and physicians coordinates the daily care plan. Each patient gets a specific schedule based on their own health needs. This allows the team to adjust care as conditions change over time. Many families find that having a dedicated team helps reduce stress during a hard period. The staff is there to answer questions and offer guidance. They are a local resource for anyone in the Galveston area needing support. It is about dignity and peace for every person they serve.
What to Ask When Choosing a Hospice Provider
Families should feel empowered to ask tough questions when interviewing a hospice team. You need to know how they will handle emergencies after normal business hours. Ask how quickly a nurse can get to your home if a crisis occurs. It is also good to ask how they handle pain management for specific conditions. You might want to know how many patients each nurse sees in a typical week. This helps you understand how much time they can spend with your loved one. Ask about their experience with your specific needs. Do they have special programs for veterans or specific medical issues? You should also ask how they communicate with your primary doctor. Clear talk between the hospice team and your own doctor is very helpful. Take your time to get the answers you need before you decide on a plan.
Keep Your Family Stories Alive
Your loved one has a unique history. Capturing their life story is a gift for future generations and a meaningful way to honor their memory today.
Preserve MemoriesOther Hospice Providers Nearby
A & Z HEALTH CARE LLC
HOPESTONE HOSPICE & PALLIATIVE CARE
CHOICE HEALTH AT HOME
HOSPICE CARE TEAM INC
HOSPICE OF SOUTH TEXAS INC
CEDAR LAKE HOME HEALTH AND HOSPICE
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.