HospiceScout

RETREAT HEALTH CARE SERVICES INC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
4321 MCKNIGHT ROAD
TEXARKANA, TX 75503
Ownership Type
For-Profit
Medicare Certified Since
January 13, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for RETREAT HEALTH CARE SERVICES INC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)3
Volunteers0

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what RETREAT HEALTH CARE SERVICES INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how RETREAT HEALTH CARE SERVICES INC compares to hospices nationwide.

8.5 minutes

of nurse care per routine home care day, on average

That is the 12th percentile among hospices nationally. The national median is about 12 minutes.

42

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.5 min

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.2%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits50.6%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months56.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care8.8%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)95th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$22,642 · 73rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening98.6%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.3%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life62.7%
  • All care steps completed98%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer19%
  • Dementia26%
  • Heart and circulatory disease27%
  • Lung and respiratory disease19%
  • Other conditions8%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Care in Texarkana

Retreat Health Care Services Inc provides compassionate end-of-life care for families in Texarkana, Texas. They focus on comfort, dignity, and managing pain during a difficult time. Choosing a hospice team is a big decision for any family. That is why having local options like this one makes such a difference. Their team works right in Bowie County to reach people where they live. They aim to help your loved ones stay comfortable at home for as long as possible. It is all about focusing on quality of life and precious moments. Having a skilled team nearby can bring a lot of peace to your daily routine. They handle the medical side so you can focus on being a family again. It is a simple goal, but it matters deeply when you are walking this path.

About RETREAT HEALTH CARE SERVICES INC

Retreat Health Care Services Inc is a for-profit hospice provider. They have been certified by Medicare since January 13, 2021. Being Medicare certified means they meet strict federal standards for patient care and safety. This is a vital check for any family looking for reliable help. What most people do not realize is that these standards cover everything from medicine to emotional support. They operate out of their office on McKnight Road. Because they are a for-profit group, they focus on running an efficient service for the community. The important part is that they have kept their doors open and served the area for several years now. You can trust that they understand the rules and regulations of hospice care. They are ready to step in when you need them most. That is the kind of stability families deserve during a health crisis.

Exceptional Quality Ratings

This provider holds a perfect 5/5 star rating from Medicare. They also earned a 5/5 score for their Quality of Care. This means they are performing at the top level compared to other hospices in the nation. It is a big deal to see such high marks for patient care.

Understanding Hospice Care in TEXARKANA

Finding the right care in Texarkana can feel like a heavy task. The truth is that most hospice care happens exactly where the patient feels most comfortable. This usually means their own home or a local nursing facility. The goal is always the same. Hospice teams provide medicine for pain and help with daily chores. They also offer emotional support for both the patient and the family. Many people wait too long to call for help. The thing is, hospice is meant to be used for months, not just the final days. Getting help early allows the team to build a real bond with your loved one. It also gives the family more time to breathe and rest. You do not have to do this alone. There are resources in Bowie County ready to walk this road with you every single day.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions when meeting a new team. Start by asking how quickly they can get a nurse to your home in an emergency. You want to know that help is just a phone call away at 3:00 a.m. Ask how they handle pain management and if they have a doctor on call at all times. It is also good to ask how they support the family after a loss. Do they offer grief counseling or visits? And finally, ask how they communicate with your primary doctor. You need to know that everyone is on the same page about your loved one's needs. Do not be shy about these questions. The right provider will be happy to answer them clearly and with kindness. They want you to feel safe and secure with your choice.

Preserve Your Family's History

These moments are precious. We can help you capture the stories and memories of your loved ones so they live on for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.