GENTIVA
Provider Information
- Address
- 5409 PLAZA DRIVE
TEXARKANA, TX 75503 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 7, 1993
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 1 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
12 minutes
of nurse care per routine home care day, on average
That is the 47th percentile among hospices nationally. The national median is about 12 minutes.
29
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12 min
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.8%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.4%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.4%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.7%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.6%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)91st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,174 · 51st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 66.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment96.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids97.9%
- Visits in the last days of life66.7%
- All care steps completed95.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia25%
- Heart and circulatory disease26%
- Lung and respiratory disease14%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Texarkana
Gentiva provides hospice services for families in the Texarkana, Texas area. Located at 5409 Plaza Drive, this team supports patients who need comfort and compassionate end-of-life care. They focus on managing pain and helping families feel supported during a difficult season. The team works hard to make sure every patient feels seen and heard. That is the goal of hospice care. It is about living each day with as much peace as possible. Families in Bowie County often look to local teams like Gentiva to help guide them through these moments. They offer medical, emotional, and spiritual support to meet the unique needs of each patient. Choosing the right care team matters. When you have the right help, you can focus on being there for your loved one instead of worrying about the logistics of care. That makes all the difference in the world.
About Gentiva
Gentiva has been a Medicare-certified hospice provider since July 7, 1993. This long history shows they have deep experience in this field. As a for-profit organization, they operate within the standards set by federal regulators. Families should know that being Medicare-certified means they must follow strict rules for safety and care quality. Here is the thing—those rules exist to protect your family. This team has served the Texarkana community for over thirty years. That kind of longevity is rare. It tells you that they are a stable part of the healthcare landscape in Bowie County. When you look for a provider, checking their history is a smart move. You want a team that knows the local area and has built lasting relationships with doctors and hospitals. Gentiva brings that background to the table. And they continue to meet the requirements needed to provide high-quality care to those who need it most.
Understanding Hospice Care in Texarkana
Hospice is not a place you go to give up. It is a specialized form of care that puts the patient’s comfort first. In Texarkana, you have options for care that can happen right in your own home. Most people do not realize that hospice can also happen in nursing homes or assisted living centers. The primary goal is to help patients live their final months with dignity and as little pain as possible. But it also helps the whole family. The team provides nurses, aides, and social workers to assist with daily tasks and emotional needs. And they are on call around the clock. If you have a question at 3:00 AM, there is someone to answer. That is the beauty of a local provider. They are close by and ready to help when you feel overwhelmed. You deserve a team that listens to your needs every single day.
What to Ask When Choosing a Hospice Provider
Picking the right hospice team is a big decision for any family. Do not feel bad about asking tough questions. You want to be sure you are choosing the best fit for your loved one. First, ask how quickly they can get a nurse to your home in an emergency. Speed matters when someone is in pain. Second, ask what their specific experience is with your loved one’s illness. Some teams specialize in certain conditions. Third, ask how they support the family after a loss. Grief counseling is a key part of hospice care. Finally, ask what their staff-to-patient ratio looks like. You want to know that your loved one will get enough time and attention. These questions help you see if their values match yours. Take your time to get the answers you need before you decide. It is your right to be informed and feel confident in your choice.
Other Hospice Providers Nearby
RETREAT HEALTH CARE SERVICES INC
HOSPICE OF TEXARKANA INC
DIERKSEN HOSPICE
ENHABIT HOSPICE
HERITAGE HOSPICE OF TEXARKANA LLC
CYPRESS BASIN HOSPICE INC
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