HEART TO HEART HOSPICE OF NORTH TEXAS LLC
Provider Information
- Address
- 600 EAST TAYLOR STREET SUITE 3005
SHERMAN, TX 75090 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 2, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 14 |
| Volunteers | 0 |
30
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF NORTH TEXAS LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF NORTH TEXAS LLC compares to hospices nationwide.
7.2 minutes
of nurse care per routine home care day, on average
That is the 6th percentile among hospices nationally. The national median is about 12 minutes.
125
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.2 min
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.5%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits78.5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.5%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.1%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.6%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,164 · 40th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 26% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment100%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment99.3%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life26%
- All care steps completed98.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia26%
- Heart and circulatory disease23%
- Lung and respiratory disease11%
- Stroke14%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Sherman
Heart to Heart Hospice of North Texas LLC provides compassionate end-of-life care for families in Sherman, Texas. They serve the Grayson County area with a dedicated team focused on comfort and dignity. The goal is to support your loved one through their final months while keeping them at home whenever possible. Choosing a hospice is a deeply personal decision. You need a team that feels like family. Their office on East Taylor Street is ready to answer your questions about the care process. Getting the right support early on makes a huge difference for everyone involved. It is about peace of mind during a very hard time.
About HEART TO HEART HOSPICE OF NORTH TEXAS LLC
This provider has been Medicare certified since August 2012. Being in business for over a decade shows they have deep roots in the local community. They operate as a for-profit organization. That is a common structure for hospice agencies today. What does this mean for you? It means they must meet strict federal standards to keep their certification. The thing is, all Medicare-certified hospices follow the same basic rules for care. They must provide medical, nursing, and counseling support. You should look at how they handle your specific needs during your first meeting. They are here to guide you through the paperwork and the medical side of things. It is okay to ask them about their history and their staff. You are the one in charge of this journey.
Quality Insights
Understanding Hospice Care in SHERMAN
Finding the right care in Grayson County can feel overwhelming. But you have options. Most hospice agencies in this part of Texas offer similar core services like pain management and spiritual support. Some may offer extra programs like music therapy or special volunteer visits. The key is to find someone who listens to your family's unique story. Do not be afraid to interview more than one provider. Most families find that the best fit is the one that communicates clearly. They should explain the medical plan in words you can easily understand. If a provider uses too much jargon, that is a red flag. You deserve honest answers. Make sure they can reach your home quickly if an emergency happens. That quick response time is often the most important factor for families at home.
What to Ask When Choosing a Hospice Provider
You have a lot to think about right now. Here are a few simple questions to help you narrow down your search. First, ask how many nurses will be assigned to your loved one. You want to know who will show up at the door. Second, ask how they handle pain management after hours. You need to know that help is just a phone call away at 3:00 AM. Third, ask how they involve the family in the care plan. You should always feel like a partner in the process. Finally, ask what kind of grief support they offer after the patient passes. Some agencies provide counseling for a full year. That kind of care shows they truly value the whole family, not just the patient. Take notes during your calls to keep things clear.
Preserve Your Family's Story
Your loved ones have lived full lives. Capture their wisdom and memories in a way that lasts for generations to come. We can help you start that conversation today.
Learn MoreOther Hospice Providers Nearby
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How to Choose a Hospice Provider: A Family’s Complete Guide
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Starting Difficult Conversations: A Guide for Families
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Some stories are worth writing down
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