HEART TO HEART HOSPICE OF NORTH TEXAS LLC
Provider Information
- Address
- 600 EAST TAYLOR STREET SUITE 3005
SHERMAN, TX 75090 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 2, 2012
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 14 |
| Volunteers | 0 |
30
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEART TO HEART HOSPICE OF NORTH TEXAS LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART TO HEART HOSPICE OF NORTH TEXAS LLC compares to hospices nationwide.
7.2 minutes
of nurse care per routine home care day, on average
That is the 6th percentile among hospices nationally. The national median is about 12 minutes.
125
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.2 min
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.5%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits78.5%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.5%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.1%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.6%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,164 · 40th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 26% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment100%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life26%
- All care steps completed98.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia26%
- Heart and circulatory disease23%
- Lung and respiratory disease11%
- Stroke14%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Sherman
Heart to Heart Hospice of North Texas serves families in the Sherman area from their office on East Taylor Street. This freestanding hospice provider offers end-of-life care for residents in Grayson County. They have been certified by Medicare since 2012 to provide support for patients and their loved ones. The team holds accreditation from the Accreditation Commission for Health Care. This designation shows that the agency meets high national standards for care. Their staff includes 14 registered nurses ready to support your family during difficult times. Choosing a local provider can help keep care close to home. That is a benefit for many families who want to stay near their own community. They focus on providing care that meets specific clinical standards for every patient. You can feel good knowing they have operated in this region for over a decade now.
About HEART TO HEART HOSPICE OF NORTH TEXAS LLC
This agency operates as a for-profit provider. It has been providing services for over twelve years. The agency holds accreditation from the Accreditation Commission for Health Care. This group reviews hospice agencies to ensure they follow strict safety rules. They look at how the agency manages medicine and cares for patient pain. When a provider earns this stamp of approval, it shows they work hard to meet quality goals. The agency employs 30 people in total. This includes a team of 14 registered nurses who handle clinical needs. They do not currently use volunteers in their care model. Families should know that accreditation is a voluntary step. It goes beyond the basic rules required by the state. This agency has chosen to undergo these extra checks to show they care about quality. It is a sign of their commitment to the people they serve in Texas.
Quality Overview
What Is Hospice Care Like in SHERMAN?
Hospice care in Sherman focuses on comfort and peace for patients. The goal is to manage pain and help patients live as well as they can. This type of care often happens in a home setting but can also occur in other places. A team of experts works together to create a plan that fits the patient. This team usually includes nurses and doctors. They visit the home to check on symptoms and provide support. The staff at this agency includes 14 registered nurses. These nurses handle medical needs and answer questions from family members. Social workers and aides are also part of the typical hospice team. They help with emotional needs and daily tasks. The focus stays on the patient and their specific wishes. This approach helps families focus on spending time together. It is about making every day count for those involved in the care process.
What to Ask When Choosing a Hospice Provider
Choosing the right care is a big decision for your family. You should feel comfortable asking questions before you sign any paperwork. First, ask how often a nurse will visit the home. You need to know who to call if you have a problem at night. It is also good to ask how the team manages pain and other symptoms. Ask if they have experience with the specific condition your loved one has. You might want to ask how they support family members during the grieving process. Another good question is how they handle emergencies after business hours. Find out if they provide equipment like hospital beds or oxygen supplies. A good provider will be happy to answer all these questions clearly. Take your time to get the answers you need. Your peace of mind is the most important thing to consider throughout this process.
Preserve Your Family Stories
Capture the memories and wisdom of your loved ones while you can. Creating a written record is a beautiful way to honor their life and keep their voice alive for future generations to enjoy.
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