HospiceScout

SERENITY HOSPICE AND PALLIATIVE CARE OF TEXAS

Provider Information

Address
928 WAVERLY AVE.
SAN ANTONIO, TX 78201
Ownership Type
For-Profit
Medicare Certified Since
January 24, 2019

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Serenity Hospice and Palliative Care of Texas

Serenity Hospice and Palliative Care of Texas provides compassionate end-of-life support to patients in San Antonio. Their team focuses on comfort and dignity for those facing serious illness. They serve the Bexar County area from their office on Waverly Avenue. Choosing hospice is a deeply personal decision for your family. This team works hard to manage pain and provide emotional support during difficult times. They aim to help patients live their final days with peace and grace in their own homes.

About Serenity Hospice and Palliative Care of Texas

This provider has been Medicare certified since January 2019. It operates as a for-profit organization. That is a common structure in the hospice world today. They have spent over five years building their reputation in the local community. Families should know that being Medicare certified means they follow strict federal rules for patient care. It is a baseline for quality and safety. You can reach them directly at (210) 852-4009 to discuss your specific needs. They are ready to answer your questions about eligibility or insurance coverage. The thing is, choosing a provider is about more than just data. It is about finding a team that listens to your family's unique needs and values.

Quality Performance

Serenity Hospice and Palliative Care of Texas holds an overall quality rating of 4 out of 5 stars. Their quality of care score also sits at 4 out of 5 stars based on the CMS Hospice Care Index. This shows they perform well in meeting federal standards for patient care and comfort.

Understanding Hospice Care in San Antonio

San Antonio offers many hospice choices for families in Bexar County. It can feel overwhelming to pick the right one. But you do not have to do it alone. Most hospice care happens right where the patient lives. That could be a private home, an assisted living facility, or a nursing home. The goal is always the same. They want to keep the patient comfortable and pain-free. And they want to support the family through the entire process. Some providers focus on specific neighborhoods or have different team sizes. That said, all Medicare-certified hospices must provide the same core set of services. This includes nursing care, doctor visits, and emotional support for grieving family members. Take your time to find the right fit for your loved one.

What to Ask When Choosing a Hospice Provider

You should feel empowered during your search. Start by asking these key questions to get a clear picture of how they operate. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask what their plan is for managing pain and other hard symptoms. Good care means staying ahead of the pain. Third, ask how they support family caregivers who might be feeling burned out. It is a big job to care for a loved one. You deserve help too. And finally, ask about their experience with your loved one's specific diagnosis. Every situation is a little bit different. A good provider will be open and honest with you about everything.

Preserve Your Family Stories

This time is about more than just medical care. It is also about the memories you share. Capture the wisdom, stories, and voice of your loved one so they can be kept safe for future generations.

Start Your Legacy Project

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.