SERENITY HOSPICE AND PALLIATIVE CARE OF TEXAS
Provider Information
- Address
- 928 WAVERLY AVE.
SAN ANTONIO, TX 78201 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 24, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HOSPICE AND PALLIATIVE CARE OF TEXAS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY HOSPICE AND PALLIATIVE CARE OF TEXAS compares to hospices nationwide.
9.7 minutes
of nurse care per routine home care day, on average
That is the 22nd percentile among hospices nationally. The national median is about 12 minutes.
8
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.7 min
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.4%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits95.8%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months75%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.3%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$26,450 · 85th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Serenity Hospice and Palliative Care of Texas
Serenity Hospice and Palliative Care of Texas provides compassionate end-of-life support to patients in San Antonio. Their team focuses on comfort and dignity for those facing serious illness. They serve the Bexar County area from their office on Waverly Avenue. Choosing hospice is a deeply personal decision for your family. This team works hard to manage pain and provide emotional support during difficult times. They aim to help patients live their final days with peace and grace in their own homes.
About Serenity Hospice and Palliative Care of Texas
This provider has been Medicare certified since January 2019. It operates as a for-profit organization. That is a common structure in the hospice world today. They have spent over five years building their reputation in the local community. Families should know that being Medicare certified means they follow strict federal rules for patient care. It is a baseline for quality and safety. You can reach them directly at (210) 852-4009 to discuss your specific needs. They are ready to answer your questions about eligibility or insurance coverage. The thing is, choosing a provider is about more than just data. It is about finding a team that listens to your family's unique needs and values.
Quality Performance
Understanding Hospice Care in San Antonio
San Antonio offers many hospice choices for families in Bexar County. It can feel overwhelming to pick the right one. But you do not have to do it alone. Most hospice care happens right where the patient lives. That could be a private home, an assisted living facility, or a nursing home. The goal is always the same. They want to keep the patient comfortable and pain-free. And they want to support the family through the entire process. Some providers focus on specific neighborhoods or have different team sizes. That said, all Medicare-certified hospices must provide the same core set of services. This includes nursing care, doctor visits, and emotional support for grieving family members. Take your time to find the right fit for your loved one.
What to Ask When Choosing a Hospice Provider
You should feel empowered during your search. Start by asking these key questions to get a clear picture of how they operate. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask what their plan is for managing pain and other hard symptoms. Good care means staying ahead of the pain. Third, ask how they support family caregivers who might be feeling burned out. It is a big job to care for a loved one. You deserve help too. And finally, ask about their experience with your loved one's specific diagnosis. Every situation is a little bit different. A good provider will be open and honest with you about everything.
Preserve Your Family Stories
This time is about more than just medical care. It is also about the memories you share. Capture the wisdom, stories, and voice of your loved one so they can be kept safe for future generations.
Start Your Legacy ProjectOther Hospice Providers Nearby
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Hospice vs Palliative Care: Understanding the Difference
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Understanding Medicare Hospice Benefit: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.