CARING HEARTS OF TEXAS
Provider Information
- Address
- 420 W. SAM HOUSTON BLVD SUITE B
PHARR, TX 78577 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 15, 2009
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CARING HEARTS OF TEXAS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CARING HEARTS OF TEXAS compares to hospices nationwide.
10.8 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
14
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.8 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.5%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.4%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits54.1%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.7%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.6%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.4%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice7.4%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)92nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,638 · 21st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
- Visits in the last days of life46.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Lung and respiratory disease26%
- Stroke12%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care and Comfort in Pharr
Caring Hearts of Texas provides hospice care to families living in Pharr, Texas. They focus on comfort, dignity, and support for patients facing life-limiting illnesses. Their team serves the Hidalgo County area with a commitment to high-quality care. When a loved one needs extra help, this provider works to manage pain and improve daily life at home. That is their main goal. They are located at 420 W. Sam Houston Blvd, Suite B, right in the heart of the community. Choosing a hospice is a big step for any family. You want a team that feels like an extension of your own family. Caring Hearts of Texas has been part of the local healthcare landscape for many years. They bring professional medical support directly to where you live. It is all about making sure your loved one feels safe, heard, and cared for every single day.
About Caring Hearts of Texas
Caring Hearts of Texas has been a Medicare-certified provider since October 15, 2009. That is over 14 years of serving patients in Texas. They operate as a for-profit organization. Some families wonder if that changes the care. The truth is, all hospice providers must follow strict federal rules to keep their certification. This means they are held to the same high standards as non-profit groups. You should always feel comfortable asking how they handle daily care plans. What most people do not realize is that hospice is not just about the end of life. It is about living the rest of your life as fully as possible. They focus on the physical, emotional, and spiritual needs of the person. And they provide support to the family, too. It is a team effort to make sure everyone is supported during a very hard time. That is the core of their work.
High Quality Standards
Understanding Hospice Care in Pharr
Hospice care in the Pharr area is designed to help families stay together in their own homes. The goal is to avoid hospital stays when they are not needed. You get a team of nurses, doctors, and aides who visit you. They are trained to handle pain and other tough symptoms. But they do more than just medical tasks. They also provide counselors and volunteers to help with the emotional side of things. It is a full circle of support. Many people wait too long to call for help. They think hospice means giving up. That is simply not true. Starting hospice early means you get more time with your loved one without the stress of constant medical emergencies. Here is the thing—the sooner you reach out, the more support your family receives. You do not have to walk this path alone. There are experts nearby ready to help you every step of the way.
What to Ask When Choosing a Hospice Provider
Finding the right provider can feel overwhelming. Take a breath and focus on these simple questions. First, ask how quickly a nurse can get to your home if there is an emergency at night or on a weekend. You need to know that help is always just a phone call away. Second, ask how they manage pain and other symptoms. You want a clear plan that keeps your loved one comfortable. Third, ask how they support the family after the patient passes. Grief support is a huge part of hospice care. And finally, ask about their specific experience with your loved one's condition. Every illness is a bit different. It is perfectly okay to interview a few providers before you decide. You are the advocate for your family member. Trust your gut feeling when you talk to them. If they listen well and answer clearly, that is a very good sign.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories and wisdom to share. We can help you record these memories so they stay in your family for generations to come. It is a beautiful way to honor them.
Preserve MemoriesOther Hospice Providers Nearby
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HOSPICE OF SOUTH TEXAS INC
Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Starting the End-of-Life Conversation: A Family Guide
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Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.