HospiceScout

COMFORT HEALTH HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
5840 COLLIN MCKINNEY PKWY STE 404
MCKINNEY, TX 75070
Ownership Type
For-Profit
Medicare Certified Since
May 11, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for COMFORT HEALTH HOSPICE
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)0
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what COMFORT HEALTH HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how COMFORT HEALTH HOSPICE compares to hospices nationwide.

10.5 minutes

of nurse care per routine home care day, on average

That is the 31st percentile among hospices nationally. The national median is about 12 minutes.

32

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.5 min

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.7%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.5%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits78.1%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months23.5%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care17.6%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)83rd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,898 · 84th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia47%
  • Heart and circulatory disease21%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Comfort Health Hospice in McKinney

Comfort Health Hospice provides compassionate end-of-life care for residents in McKinney, Texas. They serve families in Collin County from their office on Collin McKinney Parkway. Their team focuses on comfort and quality of life when patients need it most. Choosing a hospice provider is a deeply personal decision for your loved ones. You want a team that feels like family and acts like experts. This provider has been serving the community since May 2020. They are a for-profit hospice agency dedicated to meeting Medicare standards. Whether you are at home or in a care facility, they bring support directly to your side. It is a big comfort to know help is nearby when you have questions or need extra care. They take the stress out of managing symptoms and daily needs. This allows you to spend more time simply being with the person you love.

About Comfort Health Hospice

Comfort Health Hospice is a for-profit provider based in the heart of McKinney. They earned their Medicare certification on May 11, 2020. This status means they meet strict federal rules for safety and care quality. For-profit status simply describes how they are organized as a business. What matters more is the care they provide to your family every day. They work hard to follow clear guidelines set by the government. This gives families a steady roadmap during a very hard time. You should know that they have maintained a high reputation since they started. Their team knows the local area well. They understand the specific needs of people living in Collin County. If you need to reach them, call (469) 907-1099. A quick phone call can help you learn if they are the right fit for your specific situation. Don't be afraid to ask about their services.

Top-Tier Quality Care

Comfort Health Hospice holds a perfect 5/5 star rating from Medicare. This includes a 5/5 rating for their actual quality of care. These scores show they consistently meet high standards for helping patients feel better and stay comfortable.

Understanding Hospice Care in McKinney

McKinney has several options for hospice care, but not every agency is the same. The goal of hospice is to manage pain and provide emotional support for the whole family. It is not just about the patient. It is about the support system around them. The thing is, most people wait too long to call for help. Hospice is meant to offer comfort for months, not just the final days. In a growing area like Collin County, you have access to skilled teams who know how to navigate local health resources. These teams work to keep your loved one in their own home whenever possible. That is a big deal for peace of mind. When you choose a local provider, they can arrive quickly if a sudden change happens. You don't have to walk this path alone. Having a team nearby makes a world of difference for everyone involved.

What to Ask When Choosing a Hospice Provider

You might feel overwhelmed, but asking a few simple questions will help you choose the right team. First, ask how quickly a nurse can get to your home if there is an emergency. You need to know that help is available 24/7, not just during business hours. Second, ask how they handle pain management. Every good hospice should have a clear plan for keeping your loved one comfortable. Third, ask what kind of support they offer to the rest of the family. Do they have counselors or volunteers who can sit with you? Finally, ask how they will talk to your current doctor. A smooth flow of information is key to good care. And don't be shy about these questions. The right provider will be happy to answer them clearly. They want you to feel confident in your choice. That is exactly how it should be.

Keep Your Family Stories Alive

During this time, memories become more precious than ever. We can help you record the life stories and wisdom of your loved ones to share with future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.