HospiceScout

ONLY LOVE HOSPICE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
5500 N 29TH ST
MCALLEN, TX 78504
Ownership Type
For-Profit
Medicare Certified Since
August 22, 2011

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ONLY LOVE HOSPICE
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

12

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ONLY LOVE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ONLY LOVE HOSPICE compares to hospices nationwide.

15.8 minutes

of nurse care per routine home care day, on average

That is the 81st percentile among hospices nationally. The national median is about 12 minutes.

4

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.8 min

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.3%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits5.6%

    Ranks better than about 98% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,815 · 10th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 76.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life76.9%
  • All care steps completed100%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in McAllen

Only Love Hospice serves families throughout McAllen, Texas, and the surrounding Hidalgo County area. They provide end-of-life care focused on comfort, dignity, and personal support. The team works to manage pain and improve the quality of life for patients facing a serious illness. They understand that this is a difficult time for everyone involved. That is why they offer a dedicated team of nurses, aides, and support staff to help your loved one stay at home. Choosing the right partner for care makes a big difference in your daily experience. You deserve a team that listens and truly cares about your needs. The goal is to provide peace during a challenging chapter. It is about making every single day count for the people you love most.

About ONLY LOVE HOSPICE

Only Love Hospice is a for-profit provider that has served the McAllen community since August 2011. Being Medicare-certified for over a decade shows they have met strict federal standards for care. That is a long time to serve a community. Ownership type is something families often ask about, but the quality of the local team matters most. They operate out of their office on North 29th Street. You should know that Medicare covers hospice services for those who qualify. This includes medicine, medical equipment, and visits from a nurse. Their long history in the region means they are familiar with local resources. They know how to coordinate with your existing doctors to keep care seamless. The focus is on the patient's wishes and comfort above all else. You can feel confident that they have the experience to handle complex situations.

Quality Care Rating

Only Love Hospice holds a strong 4.5 out of 5-star rating from Medicare. This score reflects their high quality of care based on the official Hospice Care Index. It is a clear sign that they meet high standards for patient support and service.

Understanding Hospice Care in MCALLEN

Hospice is not just about medical care. It is about living as fully as possible. In McAllen, many families choose hospice to avoid frequent trips to the hospital. You can receive this care in your own home, a nursing facility, or an assisted living center. The thing is, many people wait too long to call. They think hospice is only for the final few days. But the truth is, you can start hospice care much sooner. It provides a team to manage symptoms and support the entire family unit. This includes emotional and spiritual help for those grieving. In Hidalgo County, you have several choices. Take your time to pick a team that feels like a good fit for your family's unique values. It is okay to ask for a meeting with a few different providers before you decide.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a personal decision that requires a few good questions. Start by asking how quickly a nurse can arrive if you have an emergency in the middle of the night. You need to know that help is available 24/7. Ask what specific team members will be visiting your home. Will you see the same nurse often? Consistency builds trust, and that is vital. You should also ask how they handle pain management and if they can adjust meds quickly. Finally, ask what kind of support they offer to family members after the patient passes away. Grief support is a key part of the hospice benefit. Do not feel rushed during these conversations. A good provider will be happy to answer every single one of your questions in detail.

Preserve Your Family's Story

Every life is a book filled with unique memories and lessons. Keep those stories alive for future generations to cherish forever.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.