HospiceScout

AMAVI HOSPICE AND PALLIATIVE CARE, LLC

OtherACHC AccreditedFreestanding Hospice

Provider Information

Address
5009 N. MCCOLL RD
MCALLEN, TX 78504
Ownership Type
Other
Medicare Certified Since
April 22, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AMAVI HOSPICE AND PALLIATIVE CARE, LLC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)0
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AMAVI HOSPICE AND PALLIATIVE CARE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AMAVI HOSPICE AND PALLIATIVE CARE, LLC compares to hospices nationwide.

11 minutes

of nurse care per routine home care day, on average

That is the 35th percentile among hospices nationally. The national median is about 12 minutes.

17

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11 min

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.5%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits34.4%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.8%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months17.6%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.9%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.9%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,130 · 61st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 55.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life55.6%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia22%
  • Heart and circulatory disease24%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Amavi Hospice and Palliative Care

Amavi Hospice and Palliative Care, LLC serves the McAllen area from their office on North McColl Road. This freestanding hospice agency has provided care to the Hidalgo County community since April 2020. They hold accreditation from the Accreditation Commission for Health Care. This group sets high standards for how agencies manage care and safety. Accreditation shows an agency meets specific benchmarks beyond basic state rules. It is a sign that the team follows strict quality guidelines every single day. Choosing a certified agency gives families peace of mind. You deserve to know that your loved ones receive care from a group that keeps its promises. This provider is an independent operation rather than part of a large hospital network. That can sometimes lead to more personal attention for each patient. They focus on providing support to those with serious illness right in their own homes.

Understanding Quality Care

This agency earned top marks for its quality of care based on the latest data from the Centers for Medicare and Medicaid Services. These ratings come from the Hospice Care Index. This system looks at how well a provider meets patient needs and follows best practices. High scores mean the team performs well in areas like pain control and symptom management. It also tracks how often they visit patients and how they handle complex medical tasks. But what does this mean for your family? It means they have a strong track record of doing things the right way. They have one registered nurse on staff to manage medical needs. Smaller teams often offer a very focused approach. This agency has clearly made quality a main goal of their work. You can feel better knowing they meet these high standards for care delivery.

What Is Hospice Care Like in MCALLEN?

Hospice care in McAllen focuses on comfort when a cure is no longer the main goal. It brings medical help and emotional support directly to your home or a care facility. The team works to keep patients comfortable and pain-free. At this specific agency, the staff includes one registered nurse. They also work with other medical professionals to ensure that every patient gets the right care plan. That is a small team, so they likely provide a very close level of oversight. They visit you where you live. This makes life easier for families who do not want to travel to a hospital. They provide care that respects your wishes. The goal is to keep the patient safe and comfortable in familiar surroundings. It is a quiet, steady way to handle a difficult time. You should expect regular visits to manage any new symptoms that pop up.

What to Ask When Choosing a Hospice Provider

You should feel confident before you sign any papers. It is smart to ask questions to learn how they work. First, ask how quickly they can get a nurse to your home in an emergency. You need to know if they have someone on call at night or on weekends. Second, ask how they handle pain medicine and equipment needs. Do they bring supplies to you? Third, find out how they stay in touch with your family doctor. Good care depends on the hospice team and your regular doctor working together. Finally, ask what happens if your needs change and you require more intense care. Will they help you move to a place that offers more support? Getting clear answers helps you make the right choice. Take your time to talk with them before you decide on a plan.

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