HospiceScout

GENTIVA

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
210 WEST PARK SUITE 107
LIVINGSTON, TX 77351
Ownership Type
For-Profit
Medicare Certified Since
December 11, 2008

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA
RoleStaff Count
Registered Nurses (RN)7
Volunteers0

17

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.

10 minutes

of nurse care per routine home care day, on average

That is the 25th percentile among hospices nationally. The national median is about 12 minutes.

48

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10 min

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.4%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life93.2%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits20.3%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.1%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.8%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care14.3%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,922 · 50th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life72.5%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer20%
  • Dementia21%
  • Heart and circulatory disease26%
  • Lung and respiratory disease14%
  • Stroke10%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care at GENTIVA

GENTIVA serves families in Livingston, Texas, by providing dedicated hospice care. Their office is located at 210 West Park Drive, Suite 107. This team focuses on comfort and support for patients facing life-limiting illnesses. They work to manage pain and help patients live each day to the fullest. The staff is ready to serve residents throughout Polk County. They offer a range of services designed to help both the patient and their loved ones through this transition. Hospice is about more than medicine. It is about dignity, peace, and having the right people by your side when you need them most. GENTIVA brings these essential services directly to your home or current living space in the Livingston area. It is a local resource focused on helping you navigate a difficult time with professional care and a compassionate touch.

About GENTIVA

GENTIVA operates as a for-profit hospice provider. They have been Medicare certified since December 11, 2008. This long history shows they have deep experience in meeting federal standards for care. What does this mean for your family? It means they have been held to strict quality rules for over fifteen years. Being for-profit simply describes their business structure. Many high-quality hospices across Texas share this model. The key is how they use their resources to support your loved one. You should feel comfortable asking about their specific team members and how they handle after-hours calls. They have a proven track record of serving the Livingston community for many years. That is a big deal when you are looking for stability. Families deserve to work with a team that understands the local landscape and has the systems in place to provide consistent, reliable support every single day.

Quality You Can Trust

GENTIVA holds an overall rating of 5/5 stars from Medicare. They also earned a 5/5 rating for their Quality of Care. This score comes from the Hospice Care Index, which measures how well a provider manages patient needs. It is one of the highest marks a hospice can receive.

Understanding Hospice Care in LIVINGSTON

Finding the right care in a place like Polk County can feel overwhelming. The good news is that hospice care is a standard benefit under Medicare. This means that if your loved one qualifies, the cost of services related to their illness is covered. The goal of hospice in Livingston is to keep your loved one in their own home whenever possible. The thing is, many families wait too long to call for help. Hospice is not just for the final days of life. It can provide support for six months or even longer if the illness progresses that way. The team includes nurses, aides, and social workers who visit you. They help with pain, but they also help with the emotional toll of a serious illness. You do not have to walk this path alone. Local providers like GENTIVA are there to share the load and offer expert guidance.

What to Ask When Choosing a Hospice Provider

Choosing a provider is a major decision for any family. You need to feel good about the team coming into your home. Start by asking how quickly a nurse can get to your house if a crisis happens at night. You should also ask how they manage pain and other symptoms to keep your loved one comfortable. Ask about their volunteer program as well. Volunteers can offer a break for tired caregivers. And do not be afraid to ask how they support the family after a loss. These questions help you see if a provider is a good fit for your specific needs. Trust your gut during these talks. You want a team that listens to your concerns and answers your questions with honesty and care. That is the best way to ensure your loved one gets the comfort they deserve during this time.

Preserving Your Family Story

This time is about more than just medical care. It is also a chance to capture the memories and stories that define your loved one's life. We can help you protect these precious moments for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.