METRO PALLIATIVE & HOSPICE INC
Provider Information
HOUSTON, TX 77069
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
About METRO PALLIATIVE & HOSPICE INC
METRO PALLIATIVE & HOSPICE INC serves families throughout the Houston area from their office on FM 1960 West. They provide care for patients facing life-limiting illnesses. Their focus is on comfort and quality of life for the patient and their loved ones. Choosing a hospice team is a deeply personal decision. It is about finding the right support when you need it most. This provider works within Harris County to bring palliative and hospice services directly to where you live. They are part of a larger network of care options available in this busy Texas city. Getting the right help early can change the whole experience for your family. That is why learning about your local options is a great first step.
About Their Services
METRO PALLIATIVE & HOSPICE INC became Medicare certified on February 4, 2022. This certification means they meet the federal standards set for hospice providers in the United States. Medicare certification is vital because it ensures the team follows specific rules for patient safety and care quality. The thing is, not every hospice is the same. Some focus on specific types of illness or have different team structures. When you talk to them, ask how their team is built. Do they have nurses on call at night? How quickly can a team member reach your home? These are the details that matter during a crisis. Being a newer provider means they are building their reputation in the community. You should always feel free to ask for references or talk to their intake team about how they handle daily care needs.
Quality Ratings Note
Understanding Hospice Care in Houston
Houston is a large hub for medical care. This means families have many choices for hospice services. The benefit of having so many providers is that you can find one that fits your family's specific values and needs. But it can also feel a bit overwhelming to choose. The core goal of any hospice team in Texas is to provide comfort. They help manage symptoms so the patient can spend time with family. Most teams include a doctor, nurses, a social worker, and a chaplain. This group works together to support the whole person. They look at physical, emotional, and spiritual needs. Remember that you are in charge of this process. You can interview more than one agency before you make a choice. It is okay to ask for a meeting to see if their team feels like a good fit for your home.
What to Ask When Choosing a Hospice Provider
Finding the right partner for your family takes some work. Start by asking these key questions to see if the provider meets your expectations. First, ask: "How does your team handle pain or symptom changes in the middle of the night?" You want to know that help is there when you need it. Second, ask: "How often will a nurse visit my loved one?" Knowing the schedule helps you plan your days. Third, ask: "How do you support family caregivers?" This is a big deal because caregiving is exhausting work. Finally, ask: "What happens if we need to change our care plan?" A good provider stays flexible as the patient's needs shift. Do not be afraid to ask for clear answers. You deserve to feel confident in the team that will be walking this path with you and your family.
Preserve Your Family's History
During this time, stories become more precious than ever. We can help you record the memories and wisdom that define your family's legacy for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.