HospiceScout

ELITE HOSPICE AND PALLIATIVE CARE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
5718 WESTHEIMER RD, STE 1000
HOUSTON, TX 77057
Ownership Type
For-Profit
Medicare Certified Since
December 21, 2016

Are you this hospice's administrator? Update your information

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ELITE HOSPICE AND PALLIATIVE CARE
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Volunteers1

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ELITE HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ELITE HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.

5.7 minutes

of nurse care per routine home care day, on average

That is the 2nd percentile among hospices nationally. The national median is about 12 minutes.

34

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day5.7 min

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.2%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life76.9%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits95.2%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10.2%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.7%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care32.7%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,076 · 61st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 24.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening85.5%
  • Breathing difficulty screening85.5%
  • Treatment preferences discussed85.5%
  • Beliefs and values discussed84.1%
  • Visits in the last days of life24.6%
  • All care steps completed71%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia29%
  • Heart and circulatory disease21%
  • Other conditions20%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support for Your Loved One

Elite Hospice and Palliative Care serves families in Houston, Texas, from their office on Westheimer Road. They provide end-of-life care focused on comfort and dignity. Their team works to manage pain and support the emotional needs of patients. Choosing hospice is a big step for any family. It means shifting the focus from curing an illness to improving quality of life. This team is there to help guide you through those difficult days. They offer a range of services designed to keep your loved one comfortable at home or in a facility. Having local support makes a world of difference when you are managing complex health needs. Their goal is to make sure your loved one feels heard and cared for during this time.

About ELITE HOSPICE AND PALLIATIVE CARE

This provider has been Medicare certified since December 21, 2016. As a for-profit organization, they operate within the standards set by federal guidelines for hospice care. That is a long history of serving the Harris County area. When you look for a hospice, you want to know their track record. This agency has been in the community for several years now. That said, ownership type is just one piece of the puzzle. You should always look at the full picture of their services. Their team is set up to handle the medical and spiritual aspects of care. It is helpful to meet with them directly to see if their approach fits your family's needs. Trust your gut when you talk to them. The right fit is someone who listens to your specific concerns.

Quality of Care Overview

Elite Hospice and Palliative Care currently holds an overall rating of 3 out of 5 stars from CMS. Their quality of care score is also 3 out of 5 stars. These ratings come from the Hospice Care Index, which measures how well providers meet federal quality standards. A 3-star rating shows they are meeting the core requirements for patient care.

Understanding Hospice Care in HOUSTON

Houston is a large city with many choices for end-of-life care. Families often feel overwhelmed by the number of providers available in Harris County. The thing is, not every hospice offers the exact same type of support. Some focus heavily on spiritual care, while others prioritize medical management. You have the right to choose the provider that feels right for your loved one. Most people do not realize that hospice care is a benefit covered by Medicare. It is designed to provide comfort rather than a cure. You can use these services in your own home, a nursing facility, or a hospital. The important part is finding a team that communicates clearly with your family. Do not be afraid to ask about their experience with your specific situation. Good communication is the foundation of great hospice care.

What to Ask When Choosing a Hospice Provider

Choosing a partner for this journey is a serious decision. You should feel comfortable asking tough questions before you sign any paperwork. First, ask how quickly they can respond if your loved one has a medical emergency at night. Reliability is key. Second, ask what their plan is for pain management. You want to know they have a solid process in place. Third, ask how often a nurse will visit your home. Consistency helps everyone feel more at ease. Finally, ask about their volunteer services. Many families find comfort in having a volunteer visit for companionship. Here is a tip: write these answers down so you can compare them later. It is easy to forget details when you are feeling stressed. Take your time with this. You deserve to feel confident in the team you pick.

Preserve Your Family Stories

This time is about more than just medical care. It is about the life your loved one lived. Capture their memories and wisdom now so they can be shared with future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.