HospiceScout

ALWAYS HERE HOSPICE AND PALLIATIVE CARE LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
9898 BISSONNET ST STE 665
HOUSTON, TX 77036
Ownership Type
For-Profit
Medicare Certified Since
December 19, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ALWAYS HERE HOSPICE AND PALLIATIVE CARE LLC
RoleStaff Count
Registered Nurses (RN)2
Volunteers0

4

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ALWAYS HERE HOSPICE AND PALLIATIVE CARE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ALWAYS HERE HOSPICE AND PALLIATIVE CARE LLC compares to hospices nationwide.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Always Here Hospice and Palliative Care

Always Here Hospice and Palliative Care LLC serves families in Houston, Texas. This provider offers hospice and palliative care services to those in need. They have been certified by Medicare since December 2021. The agency holds accreditation from CHAP. This means a national group checked their work to see if they meet high standards. It is one way to verify their care quality. They operate as a for-profit hospice agency out of their office on Bissonnet Street. Choosing a provider is a big step for your family. You deserve clear facts about who will care for your loved one. This agency is a freestanding hospice provider. They focus on delivering care directly to the patients they serve in the Harris County area. Their team works to provide support during a difficult time for many people. It is good to know they have met the requirements for certification.

About Always Here Hospice and Palliative Care LLC

This agency operates as a for-profit provider in Houston. They have been part of the Medicare program since late 2021. The agency chose to seek accreditation from CHAP. This organization looks at how a hospice runs its daily operations. They check if the staff follows federal rules for patient safety and care quality. CHAP accreditation is a voluntary move. It shows the agency wants an outside group to review their processes. This provider has a small team. The staff includes four employees in total. Two of these workers are registered nurses. They do not currently have volunteers on their team. Families should know that hospice care is about comfort and quality of life. You should look at how these small teams handle their daily caseloads. Ask them how they manage care during nights or weekends. Small teams can offer very personal attention to each patient they serve.

Quality Ratings Note

Official quality ratings for this provider are not yet available from CMS. Because they are a newer provider, you may want to ask them directly about their internal quality programs and how they track patient outcomes.

What Is Hospice Care Like in Houston?

Hospice care in Houston focuses on comfort and dignity. The goal is to manage pain and symptoms for patients. It is not about curing an illness. Instead, the team helps the patient stay as comfortable as possible at home. This provider has two registered nurses on their staff to help manage these needs. They do not have volunteers on the current roster. Most hospice care happens where the patient lives. That could be a private house or a nursing facility. The nurses visit regularly to check on the patient. They also talk with the family about what to expect. You can ask them about their specific schedule for home visits. The staff is there to answer your questions and provide support. It is a team effort to keep the patient calm and pain-free. They are trained to handle many different situations that arise during this stage of life.

What to Ask When Choosing a Hospice Provider

You have the right to pick the best agency for your loved one. Start by asking how quickly a nurse can get to your home in an emergency. This is a must. Ask them who you call at two in the morning if you have a concern. You need to know that someone will answer. Ask them about their specific experience with your loved one's condition. Do they have special training for that illness? It helps to know what their team looks like. Ask how many patients each nurse sees in a typical week. This tells you if they have enough time for your family. Finally, ask how they involve the family in the care plan. You should feel like a partner in the process. Good communication is the key to feeling at ease. Never be afraid to ask for more details on any of these topics.

Preserve Your Family Stories

Your loved one has a lifetime of stories and wisdom. Creating a lasting record of their memories can be a meaningful project for the whole family during this time.

Start a Memory Project

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.