HospiceScout

GENTIVA

Provider Information

Address
2913 WILLIAMS DRIVE SUITE #320
GEORGETOWN, TX 78628
Ownership Type
For-Profit
Medicare Certified Since
December 19, 2005

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at Gentiva

Gentiva serves families in Georgetown, Texas from their office on Williams Drive. This team provides specialized hospice support for patients and their loved ones during challenging health journeys. They focus on comfort, dignity, and quality of life when it matters most. Hospice care is not just about medical needs. It is about supporting the whole person and their family. That said, Gentiva brings professional care directly to your home or current living space. They have served the Williamson County area for many years. Choosing a hospice team is a big decision for any family. You need a partner who understands both the clinical needs and the emotional weight of this time. Gentiva offers a local presence that helps them respond quickly to your needs. They are committed to providing care that honors the wishes of every patient they serve. This is what local, dedicated hospice support looks like in practice.

About Gentiva

Gentiva is a for-profit hospice provider that first earned Medicare certification on December 19, 2005. Being certified for nearly two decades shows they have a long history of following federal standards. This is a big deal. For-profit status means the agency operates as a business while still meeting the strict rules required by Medicare. Families should know that Medicare certification is not automatic. It requires meeting specific quality benchmarks every single year. The team at this Georgetown location works to maintain those standards daily. When you look at an agency, you want to see a stable history. Gentiva has that stability. They provide care for patients in Williamson County who need symptom management and end-of-life support. The thing is, choosing a provider with a long track record gives you peace of mind. You know they understand the complex landscape of Medicare hospice benefits. They are ready to help you navigate those benefits right now.

Quality of Care

Gentiva holds a perfect 5/5 star rating for overall quality and quality of care. These scores come from the CMS Hospice Care Index, which measures how well a provider manages patient pain and follows best practices. This is a top-tier rating that shows a deep commitment to excellence.

Understanding Hospice Care in Georgetown

Georgetown has several options for end-of-life care, but not all agencies are the same. Most people assume all hospice services are identical. That is simply not true. Each agency has its own culture, staff, and philosophy on how to treat pain. Some focus on large-scale operations. Others, like this Gentiva office, focus on local, personal connections. In Williamson County, families have the right to choose the provider that feels right for them. You should look for a team that listens to your specific concerns. The goal of hospice is to reduce suffering and increase time spent with family. So, ask about how they handle after-hours calls. Ask how quickly a nurse can get to your home. The best care happens when the provider and the family are on the same page. Do not settle for a team that does not make you feel heard. You deserve support that feels personal and kind.

What to Ask When Choosing a Hospice Provider

Finding the right fit can feel overwhelming. Start by asking these four questions to get the information you really need:

  • How does your team manage sudden pain or changes in symptoms at night?
  • Can you explain how your staff will communicate with our primary doctor?
  • What specific support do you offer to help family caregivers manage their own stress?
  • How often will a nurse or aide visit the home to provide direct care?

These questions cut through the noise. They help you find out if the agency is truly ready to support your unique situation. Don't be afraid to ask for clarity. A good provider will be happy to answer every single one. They should be transparent about their processes. If they seem rushed or annoyed by your questions, that is a red flag. Keep searching until you find a team that puts your heart at ease. Your family's comfort is the priority here.

Keep Your Family Stories Alive

During this time, the memories and life lessons of your loved ones are more precious than ever. We can help you capture these stories to keep them safe for future generations to cherish.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.