GENTIVA
Provider Information
- Address
- 2913 WILLIAMS DRIVE SUITE #320
GEORGETOWN, TX 78628 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 19, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Volunteers | 0 |
25
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
10.2 minutes
of nurse care per routine home care day, on average
That is the 27th percentile among hospices nationally. The national median is about 12 minutes.
29
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.2 min
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.7%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.2%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits60.3%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.8%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.3%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,427 · 47th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.1% of patients or more. Most hospices score above 90 percent.
- Pain screening97.9%
- Pain assessment97.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.3%
- Bowel care for patients on opioids100%
- Visits in the last days of life71.1%
- All care steps completed95.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer32%
- Dementia19%
- Heart and circulatory disease15%
- Lung and respiratory disease10%
- Stroke11%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at Gentiva
Gentiva serves families in Georgetown, Texas from their office on Williams Drive. This team provides specialized hospice support for patients and their loved ones during challenging health journeys. They focus on comfort, dignity, and quality of life when it matters most. Hospice care is not just about medical needs. It is about supporting the whole person and their family. That said, Gentiva brings professional care directly to your home or current living space. They have served the Williamson County area for many years. Choosing a hospice team is a big decision for any family. You need a partner who understands both the clinical needs and the emotional weight of this time. Gentiva offers a local presence that helps them respond quickly to your needs. They are committed to providing care that honors the wishes of every patient they serve. This is what local, dedicated hospice support looks like in practice.
About Gentiva
Gentiva is a for-profit hospice provider that first earned Medicare certification on December 19, 2005. Being certified for nearly two decades shows they have a long history of following federal standards. This is a big deal. For-profit status means the agency operates as a business while still meeting the strict rules required by Medicare. Families should know that Medicare certification is not automatic. It requires meeting specific quality benchmarks every single year. The team at this Georgetown location works to maintain those standards daily. When you look at an agency, you want to see a stable history. Gentiva has that stability. They provide care for patients in Williamson County who need symptom management and end-of-life support. The thing is, choosing a provider with a long track record gives you peace of mind. You know they understand the complex landscape of Medicare hospice benefits. They are ready to help you navigate those benefits right now.
Quality of Care
Understanding Hospice Care in Georgetown
Georgetown has several options for end-of-life care, but not all agencies are the same. Most people assume all hospice services are identical. That is simply not true. Each agency has its own culture, staff, and philosophy on how to treat pain. Some focus on large-scale operations. Others, like this Gentiva office, focus on local, personal connections. In Williamson County, families have the right to choose the provider that feels right for them. You should look for a team that listens to your specific concerns. The goal of hospice is to reduce suffering and increase time spent with family. So, ask about how they handle after-hours calls. Ask how quickly a nurse can get to your home. The best care happens when the provider and the family are on the same page. Do not settle for a team that does not make you feel heard. You deserve support that feels personal and kind.
What to Ask When Choosing a Hospice Provider
Finding the right fit can feel overwhelming. Start by asking these four questions to get the information you really need:
- How does your team manage sudden pain or changes in symptoms at night?
- Can you explain how your staff will communicate with our primary doctor?
- What specific support do you offer to help family caregivers manage their own stress?
- How often will a nurse or aide visit the home to provide direct care?
These questions cut through the noise. They help you find out if the agency is truly ready to support your unique situation. Don't be afraid to ask for clarity. A good provider will be happy to answer every single one. They should be transparent about their processes. If they seem rushed or annoyed by your questions, that is a red flag. Keep searching until you find a team that puts your heart at ease. Your family's comfort is the priority here.
Keep Your Family Stories Alive
During this time, the memories and life lessons of your loved ones are more precious than ever. We can help you capture these stories to keep them safe for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
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