MISSION HEARTS HOSPICE
Provider Information
- Address
- 3132 W MILLER RD SUITE D
GARLAND, TX 75041 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 7, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MISSION HEARTS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MISSION HEARTS HOSPICE compares to hospices nationwide.
7.4 minutes
of nurse care per routine home care day, on average
That is the 6th percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.4 min
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.5%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life53.3%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits95.7%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months22.2%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,908 · 33rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 77.3% of patients or more. Most hospices score above 90 percent.
- Pain screening90.9%
- Breathing difficulty screening86.4%
- Treatment preferences discussed100%
- Beliefs and values discussed95.5%
- All care steps completed77.3%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Garland
Mission Hearts Hospice provides dedicated end-of-life care for families in Garland, Texas. Located on West Miller Road, they focus on keeping patients comfortable and supported during their final months. Their team works hard to manage pain while honoring the wishes of the person in their care. Choosing the right hospice is a heavy task, but having a local team in Dallas County can make a big difference. They offer a range of services designed to help both the patient and their loved ones find peace. It is about more than just medicine; it is about dignity. Whether you are just starting to look for support or need help right away, they are there to talk through your options. The goal is always to improve the quality of each day. That is the true heart of their mission.
About MISSION HEARTS HOSPICE
Mission Hearts Hospice has been a Medicare-certified provider since September 2018. As a for-profit organization, they operate with a clear structure to meet the needs of their patients in the Garland area. Being certified means they follow federal rules to ensure a high standard of care for every family. You might wonder what for-profit status means for your family. The truth is that all Medicare-certified hospices must meet the same strict quality guidelines regardless of how they are owned. They focus on providing care where the patient lives, whether that is a private home or a care facility. You should always feel free to ask them about their specific care philosophy. They have served the community for several years now. That kind of history can provide a sense of stability when you need it most. They are ready to answer your questions about how their team can help.
Quality of Care
Understanding Hospice Care in GARLAND
Living in a large area like Dallas County gives families many choices for hospice support. The thing is, hospice is not just for the final few days of life. Many people wait too long to call for help. Hospice is meant to provide support for six months or more if needed. It covers doctor visits, nursing care, and even emotional support for the family. In Garland, providers like Mission Hearts Hospice focus on bringing these services directly to your door. This allows patients to stay in a place they know and love. It keeps them close to family photos and familiar faces. And that can change everything for a person's peace of mind. You do not have to walk this path alone. Local teams know the community and are ready to step in when the burden becomes too much to handle on your own.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big step. You want to feel sure about your choice. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask how often the hospice nurse will visit each week. It is helpful to know who will be on your specific care team. Ask them how they manage pain and other symptoms that might cause distress. Finally, ask what kind of support they offer to family members who are grieving. Here is a good tip — pay attention to how they answer. Do they seem rushed, or do they take the time to listen? You need a partner who makes you feel heard. Trust your gut feeling during these talks. It is a sign of a good team when they welcome your questions and provide clear, honest answers.
Keep Your Family Stories Alive
During this time, the memories you share are more precious than ever. We can help you gather and save these stories for future generations to cherish.
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Helpful Guides for Families
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.