MISSION HEARTS HOSPICE
Provider Information
- Address
- 3132 W MILLER RD SUITE D
GARLAND, TX 75041 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 7, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MISSION HEARTS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MISSION HEARTS HOSPICE compares to hospices nationwide.
7.4 minutes
of nurse care per routine home care day, on average
That is the 6th percentile among hospices nationally. The national median is about 12 minutes.
6
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.4 min
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.5%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life53.3%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits95.7%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months22.2%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,908 · 33rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 80% of patients or more. Most hospices score above 90 percent.
- Pain screening95%
- Breathing difficulty screening90%
- Treatment preferences discussed100%
- Beliefs and values discussed95%
- All care steps completed80%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Mission Hearts Hospice
Mission Hearts Hospice provides end of life care for families in Garland, Texas. They operate as a freestanding hospice provider and hold accreditation from the Accreditation Commission for Health Care. This group has served the community since September 2018. They offer comfort and support for patients who need care at home or in a facility. Their team focuses on managing pain and symptoms for those with a life limiting illness. The accreditation shows they meet high standards set by an outside group. Families in Dallas County can reach them at 3132 W Miller Rd Suite D. They work to provide steady care for every person they serve. It is a local choice for those needing hospice support in the Garland area.
About MISSION HEARTS HOSPICE
This provider functions as a for-profit organization. They have been certified by Medicare since 2018. The Accreditation Commission for Health Care visits them to check their work. This process ensures they follow strict rules for safety and care quality. It is good to know that an outside group watches over their daily operations. Families should look for this type of oversight when picking a provider. It helps ensure that the staff keeps up with current medical practices. The team includes ten employees who work together to support patients. This includes three registered nurses and one licensed practical nurse who provide direct care. They do not use volunteers at this time. Knowing how a team is built helps you understand how they manage daily tasks. They focus on their professional staff to meet the needs of their patients.
Quality Care Marks
What Is Hospice Care Like in GARLAND?
Hospice care in Garland focuses on comfort during a difficult time. Providers here help manage pain and offer emotional support to the whole family. Most care happens where the patient lives. This could be a house or a long term care center. The team at Mission Hearts Hospice includes ten staff members. This group has three registered nurses and one licensed practical nurse on their roster. These nurses visit to check on the patient and adjust care plans as needed. The goal is to keep the patient as peaceful as possible. They coordinate with doctors to make sure medicine and supplies arrive on time. It is a team effort. You should feel free to ask how they handle after hours calls or urgent needs in the middle of the night.
What to Ask When Choosing a Hospice Provider
You should gather information before making a choice for your loved one. Start by asking how quickly a nurse can arrive if a sudden problem happens. You also want to know how the team handles pain medication changes on the weekend. Ask them to explain how they support the family members who are grieving. It is smart to ask if their nurses have specific training in hospice care. You might ask how they coordinate with the primary doctor to keep everyone on the same page. Do not be afraid to ask for clarity on any part of the care plan. Clear answers help you feel more at ease. A good provider will take the time to answer every single question you have. They want you to feel confident in the care they provide.
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Your family history is a gift that deserves to be saved for the future. We offer tools to help you record and share these memories.
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