HOPE HEALTH CARE
Provider Information
- Address
- 530 CLARA BARTON BLVD., SUITE 250
GARLAND, TX 75042 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 12, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
39
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOPE HEALTH CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOPE HEALTH CARE compares to hospices nationwide.
16 minutes
of nurse care per routine home care day, on average
That is the 82nd percentile among hospices nationally. The national median is about 12 minutes.
87
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16 min
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.1%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.6%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits30.9%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.6%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.8%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care13.6%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,345 · 72nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 42.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.6%
- Pain assessment98.1%
- Breathing difficulty screening99.2%
- Breathing difficulty treatment99.3%
- Treatment preferences discussed98.8%
- Beliefs and values discussed99.2%
- Bowel care for patients on opioids98.5%
- Visits in the last days of life42.5%
- All care steps completed96.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia36%
- Heart and circulatory disease18%
- Lung and respiratory disease5%
- Stroke8%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones
Hope Health Care provides hospice services for families in Garland, Texas. They focus on comfort, dignity, and quality of life for patients facing a terminal illness. The team works hard to manage pain and symptoms while offering emotional support. That is their main goal. They serve the Dallas County area from their office on Clara Barton Boulevard. Choosing a hospice team is a big decision for any family. You want experts who truly listen. Hope Health Care has been active in this community for nearly a decade. They bring professional care directly to where you live. This helps patients stay in a familiar space surrounded by things they love. It makes a real difference during hard times. The goal is simple. They want to make every day as peaceful as possible for your loved one. You are not alone in this journey.
About Hope Health Care
Hope Health Care is a for-profit hospice provider. They earned their Medicare certification on May 12, 2015. Being Medicare-certified means they meet strict federal rules for safety and care. They have held this status for many years now. That is a big deal. It shows they have a history of following national standards. Families should know that being for-profit does not change the core mission of hospice care. Every Medicare-certified hospice must offer the same basic services. This includes nursing, medical equipment, and help with medications. The thing is, every provider has a unique approach to how they deliver that care. Hope Health Care focuses on the Garland community. They have built their reputation over the last nine years. You can feel good knowing they have been through a lot of state and federal reviews. They remain committed to meeting your family's needs in Dallas County.
Quality of Care
Understanding Hospice Care in Garland
Garland has several options for hospice care. It can feel a bit overwhelming to look at all of them at once. The truth is, most hospices provide care wherever the patient calls home. That could be a private house, an assisted living center, or a nursing home. The important part is the team. You get a group of doctors, nurses, and social workers. They all work together for you. Many people wait too long to call for help. Don't do that. Hospice is not just for the very last days of life. It is for anyone with a life-limiting illness who wants to focus on comfort. Early care allows the team to build a real relationship with your family. It helps build trust when you need it most. And that creates a much smoother experience for everyone involved. Reach out early to learn how they can help.
What to Ask When Choosing a Hospice Provider
You have the right to choose the best care for your family. Start by asking hard questions. Here are a few to get you started. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know they are ready. Second, ask how they handle pain and symptom management. It is their job to keep your loved one comfortable. Third, ask what kind of support they offer to family caregivers. This is often missed, but it is vital. You need rest too. Finally, ask about their staff's experience with your loved one's specific illness. Some teams have more training in certain areas than others. Do not be shy about asking these things. A good provider will be happy to answer every single one. You deserve clear, honest answers before you sign any paperwork.
Preserve Your Family's Story
Your family has a unique history worth keeping for the future. Capture those special memories and voices before they fade away.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
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Starting Difficult Conversations: A Guide for Families
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Understanding Medicare Hospice Benefits: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.