LOVEWELL HOSPICE
Provider Information
- Address
- 825 WATTERS CREEK BLVD, STE 205
ALLEN, TX 75013 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 4, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 1 |
40
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LOVEWELL HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LOVEWELL HOSPICE compares to hospices nationwide.
12.6 minutes
of nurse care per routine home care day, on average
That is the 54th percentile among hospices nationally. The national median is about 12 minutes.
70
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.6 min
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.8%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.4%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits19.6%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.1%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.8%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.4%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,694 · 69th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98.9%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment97.8%
- Treatment preferences discussed100%
- Beliefs and values discussed96.9%
- Bowel care for patients on opioids96.3%
- Visits in the last days of life72.5%
- All care steps completed94.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia35%
- Heart and circulatory disease24%
- Lung and respiratory disease5%
- Stroke7%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Lovewell Hospice in Allen
Lovewell Hospice provides end of life care for residents in Allen, Texas. This freestanding agency has been certified by Medicare since August 2022. They hold accreditation from the Accreditation Commission for Health Care. This designation shows the provider follows high national standards for safety and patient care. Families looking for support in Collin County can consider this local option. Their team works to meet the needs of each patient during a difficult time. Choosing the right care provider is a heavy decision for any family. Having a clear record of meeting national standards can help simplify that choice. The agency operates as a for-profit organization. They focus on delivering medical and comfort care directly to those they serve in the community.
About Lovewell Hospice
Lovewell Hospice is a for-profit provider based in Allen. They have been active in the Medicare system for several years. Accreditation from the Accreditation Commission for Health Care means an outside group checked their work. These experts look at how the agency manages safety and patient outcomes. It shows the team follows strict rules for their daily operations. The staff includes forty employees. This group features nine registered nurses and two licensed practical nurses. They also have one physician and one volunteer on the team. That is a small but dedicated group of professionals. You should know that freestanding agencies often focus on specific local areas. This model allows them to stay connected to the community. They follow standard rules for hospice care set by the federal government. This helps ensure that patients receive consistent support regardless of the specific agency they choose.
Quality Performance
What Is Hospice Care Like in Allen?
Hospice care in Allen centers on comfort and quality of life. The goal is to manage pain and symptoms while supporting the family. Patients often receive visits from nurses and aides in their own homes. The team at Lovewell Hospice includes nine registered nurses. These nurses lead the care plan alongside the attending physician. They also have two licensed practical nurses on staff to help with daily needs. Volunteers offer extra companionship for patients who want it. Care happens wherever the patient lives. That could be a private house or an assisted living facility. The medical team coordinates everything to make sure the patient stays comfortable. They focus on the physical and emotional needs of every person they serve. This approach helps the whole family handle the changes that come with a serious illness. It is a team effort focused on kindness and expert medical support.
What to Ask When Choosing a Hospice Provider
You should talk to a few providers before you make a final choice. Ask about how quickly a nurse can get to your home in an emergency. Find out how the team handles pain management after regular business hours. It is also good to ask how they support family members with grief. You might ask how often the staff will visit the patient. Every agency has a different way of scheduling these visits. Make sure you understand how they communicate changes in the care plan to you. Ask about the specific volunteers they have available for extra help. You need to feel comfortable with the people entering your home. Do not be afraid to ask for clarity on any part of the process. Clear answers help you make the best decision for your loved one. Take your time during this process.
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