VOLUNTEER HOSPICE
Provider Information
- Address
- 211A DEXTER L WOODS MEMORIAL BLVD
WAYNESBORO, TN 38485 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 22, 2004
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 0 |
| Physicians | 1 |
| Volunteers | 0 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VOLUNTEER HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VOLUNTEER HOSPICE compares to hospices nationwide.
9.7 minutes
of nurse care per routine home care day, on average
That is the 22nd percentile among hospices nationally. The national median is about 12 minutes.
40
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.7 min
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends2.1%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life55.9%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.7%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.3%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,379 · 68th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 24.3% of patients or more. Most hospices score above 90 percent.
- Pain screening96.2%
- Pain assessment96.8%
- Breathing difficulty screening92.5%
- Breathing difficulty treatment96.3%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life24.3%
- All care steps completed79.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia28%
- Heart and circulatory disease22%
- Lung and respiratory disease22%
- Stroke8%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Volunteer Hospice
Volunteer Hospice serves the people of Waynesboro, Tennessee. This freestanding provider offers hospice care to those who need support during the final stages of life. They have been certified by Medicare since 2004. This means they meet federal standards for patient care and safety. It is a for-profit organization located on Dexter L Woods Memorial Blvd. They work to provide care within Wayne County and the surrounding area. Choosing the right care is a heavy decision for any family. Knowing the history of a provider helps you see how long they have served the public. They focus on meeting the needs of their patients every single day. That is their main goal.
Provider Details
Volunteer Hospice operates as a freestanding hospice facility. Their team includes seven employees who handle daily operations. This group consists of one registered nurse and one physician. Having a doctor on staff provides a clear line of medical oversight for patient care plans. The team does not currently list any volunteers as part of their staff. Families often find that having a dedicated medical professional involved in planning is helpful. Medicare certification since 2004 shows they have long experience with federal guidelines. This certification requires them to follow strict rules for quality and reporting. It ensures that patients get a consistent level of care. You should look at these details when you compare different options in the area.
Quality Performance
What Is Hospice Care Like in WAYNESBORO?
Hospice care in rural Tennessee focuses on keeping patients comfortable at home. Most families in Wayne County prefer to stay in their own houses rather than a hospital. The team comes to you. They visit to manage pain and help with daily tasks. A registered nurse and a physician lead the care team at this location. They coordinate with your family to ensure the patient feels at peace. It is common for rural hospice teams to travel across the county to reach those in need. Staff members listen to your goals and adjust the plan as things change. You get a team that knows the local community well. They provide the medical care required while keeping the patient in a familiar setting. This approach helps everyone feel more relaxed during a hard time.
What to Ask When Choosing a Hospice Provider
You should talk to a few providers before you decide. Start by asking how quickly they can arrive if an emergency happens at night. Ask about the specific team members who will visit your house. You want to know who will be there on a regular basis. Ask how they help family members cope with the stress of caregiving. It is also good to ask how they handle pain management changes during the weekend. A good provider will answer these questions with patience and clarity. Take your time to get the details you need for your situation. You deserve to feel confident in the support your loved one gets. A simple conversation can tell you a lot about their approach to care.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be remembered by future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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