VOLUNTEER HOSPICE
Provider Information
- Address
- 211A DEXTER L WOODS MEMORIAL BLVD
WAYNESBORO, TN 38485 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 22, 2004
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 0 |
| Physicians | 1 |
| Volunteers | 0 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VOLUNTEER HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VOLUNTEER HOSPICE compares to hospices nationwide.
9.7 minutes
of nurse care per routine home care day, on average
That is the 22nd percentile among hospices nationally. The national median is about 12 minutes.
40
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.7 min
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends2.1%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life55.9%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.7%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care12.3%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,379 · 68th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 24.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening98.5%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life24.3%
- All care steps completed89.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia28%
- Heart and circulatory disease22%
- Lung and respiratory disease22%
- Stroke8%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Waynesboro
Volunteer Hospice provides end-of-life care for families in Waynesboro, Tennessee. They are located on Dexter L Woods Memorial Blvd in Wayne County. Their team helps patients focus on comfort and quality of life during their final months. Choosing the right support is a big decision for any family. That is why having local options matters so much. You want a team that understands your community and your needs. Volunteer Hospice has been serving this area for nearly two decades. They bring medical, emotional, and spiritual support directly to the patient's home. It is about making sure every day counts. When a loved one faces a life-limiting illness, this kind of care can offer peace of mind. Knowing who to call in your own neighborhood makes a difference when you need help the most.
About VOLUNTEER HOSPICE
Volunteer Hospice is a for-profit provider that has been Medicare certified since November 22, 2004. This means they meet the federal standards required to serve Medicare patients. Being certified for twenty years shows a long commitment to the Waynesboro area. For-profit status means the agency operates as a business while still following federal rules for patient care. Some families worry about what this means, but the truth is that all Medicare-certified hospices must follow the same strict quality guidelines. You should always check if a provider is certified before you choose. It ensures they have the right staff and resources to handle pain and symptom management. They must offer nursing, aide services, and social work to qualify. The thing is, every hospice is a little different in how they run their daily operations. You should feel free to ask them about their specific approach to care.
Quality Performance
Understanding Hospice Care in WAYNESBORO
Hospice is not a place you go, but a type of care you receive. In a rural area like Wayne County, most hospice care happens right where the patient lives. This could be a private house, an assisted living facility, or a nursing home. The goal is simple. It is to keep the patient comfortable and pain-free. A team of nurses, doctors, and volunteers visits the patient to help with physical needs. They also offer emotional support for the whole family. Many people wait too long to start hospice because they think it means giving up. That is a myth. Hospice is actually about living each day as fully as possible. It provides an extra layer of support that makes life easier for everyone involved. You do not have to walk this path alone. Having a local team nearby means help is never too far away when an urgent need arises.
What to Ask When Choosing a Hospice Provider
Finding the right provider can feel overwhelming. Start by asking clear questions to see if they are a good match for your family. First, ask how quickly a nurse can get to your home if an emergency happens at night or on a weekend. You want to know they have staff available 24/7. Second, ask how they handle pain management. Every patient has different needs, and you want a team that listens. Third, ask what kind of support they offer for grieving family members after a loss. Many hospices provide counseling for a year or more. Finally, ask if they have volunteers who can sit with your loved one to give family members a short break. These small things make a big difference. Do not be afraid to ask for details. You are the expert on your loved one, and you deserve a partner who respects that role.
Preserve Your Family's Story
This time is difficult, but it is also a chance to capture the memories and wisdom of your loved ones. We can help you record their life stories to keep for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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AMEDISYS HOSPICE
AMEDISYS HOSPICE, AN ADVENTA COMPANY
HOSPICE OF CUMBERLAND COUNTY INC
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.