HospiceScout

HOSPICE OF CUMBERLAND COUNTY INC

For-ProfitFreestanding Hospice

Provider Information

Address
30 EAST ADAMS STREET
CROSSVILLE, TN 38555
Ownership Type
For-Profit
Medicare Certified Since
July 12, 1988

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE OF CUMBERLAND COUNTY INC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers3

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE OF CUMBERLAND COUNTY INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF CUMBERLAND COUNTY INC compares to hospices nationwide.

11.5 minutes

of nurse care per routine home care day, on average

That is the 41st percentile among hospices nationally. The national median is about 12 minutes.

22

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.5 min

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.8%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits54.8%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.7%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months30.4%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)85th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$8,491 · 6th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 53.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment98.4%
  • Breathing difficulty screening99.3%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life53.7%
  • All care steps completed98.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer45%
  • Dementia13%
  • Heart and circulatory disease16%
  • Lung and respiratory disease14%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Crossville

Hospice of Cumberland County Inc provides end-of-life care for families living in Crossville, Tennessee. They offer medical, emotional, and spiritual support for patients facing a terminal illness. Their team works right in the community to ensure patients stay comfortable in their own homes. The thing is, choosing the right hospice partner is a deeply personal decision for every family. Having a local team that knows the area can make a real difference during a tough time. They focus on comfort, dignity, and quality of life above everything else. That is the core mission of their work in Cumberland County. When you need help, having a trusted team nearby matters. They have been serving this community for decades. It is clear they value the people they care for every single day.

About HOSPICE OF CUMBERLAND COUNTY INC

This provider has been Medicare-certified since July 12, 1988. That is over 35 years of service to the region. As a for-profit organization, they operate with a specific focus on meeting federal standards for care. Medicare certification means they follow strict rules to keep patients safe. You should know that they undergo regular reviews to maintain their standing. These reviews track how well they handle pain management and how they support family needs. It is vital to look at these records when you choose a provider. They are located at 30 East Adams Street in Crossville. You can reach them directly at (931) 484-4748 to discuss your specific needs. They are ready to answer your questions. Getting the right information helps you make a better choice for your loved one.

Understanding Hospice Care in CROSSVILLE

Finding care in a small town like Crossville often means finding a partner who knows your neighbors. Hospice care is not just about medical treatment. It is about the whole person. The team helps with medication, equipment, and counseling. They also offer breaks for primary caregivers who might be tired. What most people do not realize is that hospice can start sooner than people think. Many wait too long. Starting care early allows the team to build a real bond with the patient. This helps keep symptoms under control from the start. That is a big deal for peace of mind. You do not have to walk this path by yourself. A good team acts like an extra set of hands and a shoulder to lean on. They are there to help you navigate the hard days ahead.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask hard questions. Start by asking how quickly they can respond to an emergency call at night. You also want to know how they handle pain management changes. Ask them, "How will you support our family emotionally during this process?" It is also smart to ask about their specific experience with your loved one's condition. Do they have volunteers who can sit with the patient? Will the same nurse visit us every time? Consistency is key. You deserve clear answers that put your mind at ease. If a provider seems rushed, that is a red flag. Take your time. Listen to your gut. You are the best judge of what your family needs right now. Make sure you feel heard and respected by the staff you speak with.

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.