HospiceScout

CARIS HEALTHCARE

For-ProfitHome Health Agency

Provider Information

Address
2308A MEMORIAL BLVD
SPRINGFIELD, TN 37172
Ownership Type
For-Profit
Medicare Certified Since
March 30, 2006

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CARIS HEALTHCARE
RoleStaff Count
Registered Nurses (RN)9
Licensed Practical Nurses (LPN)1
Physicians2

22

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CARIS HEALTHCARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CARIS HEALTHCARE compares to hospices nationwide.

10.4 minutes

of nurse care per routine home care day, on average

That is the 29th percentile among hospices nationally. The national median is about 12 minutes.

48

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.4 min

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.2%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life88.8%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits62.6%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.9%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.5%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.9%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,922 · 18th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 49% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life49%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer10%
  • Dementia33%
  • Heart and circulatory disease33%
  • Lung and respiratory disease7%
  • Stroke10%
  • Other conditions8%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Caris Healthcare in Springfield

Caris Healthcare serves the Springfield, Tennessee area from their office on Memorial Boulevard. They provide hospice care to families in Robertson County. This agency has been certified by Medicare since 2006. Their team works to support patients and their loved ones during difficult times. Choosing the right care is a serious step for any family. That is why looking at official performance data helps families make an informed decision for their loved ones. This provider focuses on medical care for those with a life-limiting illness. They offer professional staff to manage symptoms and provide comfort at home. It is a local option for those who need medical support in the familiar comfort of their own house. Their team is ready to help you understand the care process today.

About CARIS HEALTHCARE

CARIS HEALTHCARE operates as a for-profit hospice provider. They have maintained their Medicare certification for many years. This certification means they follow federal rules for patient care and safety. Being a for-profit agency is a common business structure in the healthcare industry. The agency employs 22 people to handle the needs of their patients. Their clinical staff includes nine registered nurses and one licensed practical nurse. They also have two physicians on staff to guide medical care. These numbers show a clear focus on nursing support for those in their care. Families should know that these staff members are the primary contacts for daily health concerns. Understanding the team size helps you know who will visit the home. You can ask them how they coordinate care between the nurses and the doctors during your first meeting.

Quality Performance Summary

CARIS HEALTHCARE holds high marks for their quality of care based on federal clinical measures. Their patient survey results show room for growth, but their internal care standards remain strong. They are a well-established local option for hospice services.

What Is Hospice Care Like in SPRINGFIELD?

Hospice care in Robertson County centers on comfort and personal attention. The care team visits the patient wherever they call home. This could be a private house or a care facility. The team includes doctors and nurses who manage pain and other symptoms. Having nine registered nurses on staff allows this provider to offer consistent nursing support. They work to keep the patient comfortable and provide peace of mind for the family. Hospice care is not just about the patient. It also includes support for family members who are helping with daily tasks. The goal is to improve the quality of each day. You can expect regular visits from the staff to check on symptoms. They will help you understand what to expect as the illness progresses over time. It is a team effort to keep the patient comfortable and safe.

What to Ask When Choosing a Hospice Provider

Finding the right hospice team takes a few careful questions. You should ask about the size of their staff. Ask how many nurses will be assigned to your loved one. It is also good to ask how they handle emergency calls at night or on weekends. Will you have a single nurse you see every time? Ask them how they manage pain if it becomes hard to control. You might also ask how they support family caregivers who feel tired or overwhelmed. Ask about their experience with specific health conditions your loved one has. You deserve clear answers about how they will help your family. Do not be afraid to ask for details about their response times. A good provider will be happy to explain their process to you. These questions help you feel more confident in the care plan they create.

Preserve Your Family Stories

Capture the life stories and wisdom of your loved ones while you still have the chance. Keeping these memories safe is a gift for future generations.

Start Preserving Memories

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